Thanks Moe for making an easy transition from my old Passat to my new Passat. Took time to explain things and show me new features of my car. Made really hassle free for sure!! Thank you again Moe!!
Brandon Douglas was patient in answering all of my questions, agreeable when I let him know I didn’t want to talk during the test drive, and very engaging in conversation during the vet long car purchasing process! I would highly recommend him if you are considering a new or used car. Chris, finance manager, really looked out for the best deal to suit my needs during the process. Alden was very accommodating to Brandon as we worked or way to the bottom line. Thank you to all these gents at Volkswagen in helping me drive home in my new car.
Quick and easy. This was the cleanest used car I’ve ever seen. Customer service was top notch. Thanks Bill.
Yesterday, I picked up my new 2019 Tiguan from VW of South Charlotte. Being that I live 2 hrs away the majority of all conversations were via email, text, and voice. My salesman was Jendy and throughout the process he was terrific. The sales manger Matt was also involved in some of the process and he very helpful. We came to an arrangement 2 days in advance of me being able to take delivery of the vehicle. When we arrived at the dealership yesterday morning everything was absolutely painless. Nothing had changed regarding our previous agreements. It was a simple verification process making sure the info I had sent was accurate. Total time spent at the dealership was about 2 hrs. Most if this was learning all the new technology in the car. Last thing I would ad is that the car buying process should be fun and exciting. This is how I would describe yesterday. Thanks to amazing sales team, the Tiguan helped to...
We needed a new BCM. They accommodated our needs and their customer service went above and beyond! Thank you for your outstanding service. Charles was exceptionally helpful as well as the whole service team!
Friendly customer service
Ryan & Alden are the best! Absolutely LOVE my 2017 Jetta SEL!
We had a wonderful experience with Moe Borno at Volkswagen of South Charlotte! He was thorough, reliable, professional in every way. We had specific concerns for a car that would be suitable for our special needs daughter and he was most gracious.
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