Loved buying my new car here. It was easy and stress free, and I left one very happy customer
Went in to get an oil check on my Jetta and was eyeing the Tiguan. Spiros approached me and did a great job convincing me to do the trade and get the car I love and want. Chris did a great job with the trade in and financing part. I definitely left happy and excited about my purchase.
Was looking for a VW Atlas. First met with Spiros Dedis who walked us through the car and features. Was not quite ready to buy and took some time to think about it. Spiros kept in touch frequently and when we were ready to buy Spiros provided all the information we needed and made the car buying experience as easy as it gets. Have nothing but good to say about all that I have met at VW of South Charlotte.
Bought a CPO car from VW of South Charlotte. Called on a Saturday morning and spoke with Saaid Olmedo. We had a deal worked out over the phone by Sunday afternoon. Drove to Charlotte the following Monday, and Saaid had everything ready to go. The whole process only took about 2 hours. Saaid and all of the staff were very professional, helpful and extremely friendly. I could not be happier with their customer service or my car!
I had been looking for a used VW GTI and this one showed up.. Michael McMorrow responded very quickly to let me know the car was available. I came in the next day for a test drive and Ashe Ruppe answered all of my questions and did not use any high pressure sales tactics that can be typical at other dealerships. He presented the numbers with total transparency and after a bit of back and forth we were able to make a deal. Everyone at the dealership was super friendly.
Kwasi, Joseph and Matt made my recent experience more than perfect! After our car was stolen Matt worked with my insurance company when it was found and helped me get the best deal possible for a car that was totaled. Kwasi found a perfect new car for us after taking the time to determine our needs and wants. Joseph was a great help in finalizing the paper work and helping us with all of our financial needs. We are truly grateful that the dealership worked quickly to fill all our needs as we were visiting Charlotte for a limited time. Thanks to three great guys and a fantastic dealership. WE LOVE OUR NEW CAR!!!
Best and easiest car finding process. As soon as I saw the car I wanted was available I reached out to the dealership and I was promptly contacted. At the time the car was completing the final steps of service but was updated daily on the progress. Once the car was ready I came in, test drove the car and proceeded with the buying process which was painless and easy due to the help of Amber and Michael. These two readily made a difference in my processs and overall was the best car buying experience that I’ve had personally. Kudos to you!
Inquired on a car on Saturday and was promptly called about setting up a test drive and scheduled it for 12:45 that day. Arrive to the dealership to find out not only can I not test drive it, but the car is getting serviced and won’t be ready for ANOTHER week! Staff emailed an apology and thoroughly explained what happened. As the car got serviced over the next few days they kept in touch, filling me in each day with the progress of the car. As soon as it was ready they called to let me know. After the test drive of the car I decided it was the one for me. The entire team was extremely helpful, kind and entertaining. Must say that Amber, Michael and Drew helped out in the best way and I truly appreciate their help with the process as they made it quick and enjoyable. Thanks !!
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