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Certified. Clean CARFAX.
**VW CERTIFIED, **NAVIGATION, **PANORAMIC SUNROOF, **HEATED LEATHER SEATING, **CLEAN CARFAX.. NO ACCIDENTS!, **FULLY RECONDITIONED, **BLUETOOTH, **PREMIUM ALLOY WHEELS, **SIRIUS SATELITE RADIO, **IPOD CAPABLE.
29/39 City/Highway MPG
We are the #1 VW Certified Dealer in North and South Carolina! Offering the best selection and most knowledgeable sales staff around. All vehicles plus tax, tag and doc. At VW of South Charlotte we offer Market Based Pricing so please call to check on the availability of this vehicle. We are committed to getting you financed and have extremely low interest rates from over 25 different banks. Every vehicle goes through a thorough 112 point inspection to bring the best product to our customers. Here at VW of South Charlotte we strive to put customers first and give them the best product available! Thank you for your business.
Very knowledgeable about the product which I loved. He found out what my needs and wants were and landed me on the perfect vehicle that met all of them! The most smoothest experience ever buying a car! I recommend this dealership to everyone. There is no reason that this is the #1 VW dealership in the Carolinas. But please make sure you ask for the guy with the VW tattoo!! #themanwithvwtattoo
Saaid gave us great service looking for a new VW. His knowledge was awesome!!! His personality made the experience a great one and we will be back.
Saaid answered all my questions thoroughly and without hesitation. Saaid is very knowledgeable and I can tell he loves his job. I wish there were other salesmen like him. Where at other dealerships, salesmen are just trying to sell you something without caring about the customers requests. Saaid really listened to all my questions and really made me feel catered to and made me wish I could buy a car right this second. He was very up front and honest with me. He went out of his way to get me all the information I requested. Thank you Saaid! Keep up the awesome work!
Saaid is the best salesman you could ever hope to get when buying a VW! Extremely knowledgeable and friendly. Don’t waste your time elsewhere. Saaid at VW Of South Charlotte is all you need to know.
Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Volkswagen 😜 pendiente hasta el último detalle para que tu compra sea perfecta.... se los recomiendo Saaid Olmedo
Very profesional. A great guy to talk too. He explained to me everything that I needed to know and answered all my questions.!!! Great person.
I recently went to VW of South CLT to see what my options were, Saaid was very helpful, had so much knowledge about VW. All my concerns and doubts were answered. The man has a gift. Planning a second visit to go see Saaid, only this time to walk out with a brand new car!!!
My experience was great and also my sales person Saadi Olmedo was Friendly and well knowledgeable. He Helped me understand and listen to my needs .
Thank you Saaid and Christopher for making the purchase of Kelsey’s Jetta a pleasant experience! We will definitely be recommending Volkswagen of South Charlotte.
Single-handedly THE BEST automotive sales experiences that I have EVER had. Mr. Olmedo was TREMENDOUSLY helpful, knowledgeable and friendly. He made the entire process easy and comfortable. Every other vehicle I purchased was a long drawn out ordeal that stressed me out. Saaid created a very relaxed but still exciting atmosphere. I HIGHLY recommend this dealership and more importantly, Mr. Olmedo for anyone looking to purchase their next vehicle. THANK YOU VW OF SOUTH CHARLOTTE AND MR. SAAID OLMEDO!!!!!
I definitely recommend this dealership. It's very clean, everyone is nice and personable and they got me out of there quickly. My sales guy Saaid was super helpful and laid back. Good job guys!
Saaaaaiiiiid!!! Dude! This man was awesome!! I have discovered a brother from another mother. His attention to detail runs parallel to VW's and it just radiates!! Needless to say, I finally have the car of my dreams!!! My 2019 GTI SE gives all the tingles and then some and the buying experience was the icing and cherry on top. Andrew was also fantastic in making sure that everything was discussed and understood and they were both just so down to earth and so humbly passionate in what they do. The best a buyer could ask for! Thank you Saaid and Andrew. And thank you Kwasi for the great chat. It was so great to meet you. You guys have a returning VW family member here for life!! Many, many thanks!!! Marjorie #THEMANWITHTHEVWTATTOO
I want to say Thank you to Saaid as he made my experience so simple! He was professional, yet down to Earth, honest and all around great guy! He drove my new Jetta all the way to Cary from South Charlotte dealership and for that I am so very grateful because he didn’t have to do that but he did. I would also like to say thank you Alden who worked with us to set all of this up. You are amazing! Thank you both! Keisha
Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly. We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle!
Our experience with sales consultant, Amber Dowell was very rewarding; she was knowledgeable of and attentive to our needs. Overall, Volkswagen Of South Charlotte is a great dealership.
How many times have you been to a dealership and felt that you know more about the cars than their own sales people !? I know it happened to me pretty frequently. However, not when you see Saaid Olmedo (Sales Consultant) at VW of South Charlotte. I am driving a VW Golf GTI Autobahn with all packages you can buy. After my Android S8 got an update over night, my Golf connected me constantly to MirrorLink instead of Android Auto. I went to VW South Charlotte the same day and three people (sales + service) could not figure out how to solve the problem. Since I had another appointment I left and spent two hours to google the problem for a solution (btw, this is a very common problem and google could not help me either). I returned two days later VW of South Charlotte with more time, hoping that someone would be able to help. Well, the front desk connected me with Saaid Olmedo. Saaid walked with me to my car, knowing that I will not buy a new car from him. Still, he sat down, fixed the problem in less than a minute and showed me many other amazing features I did not even know I have. Saaid new everything about my car and took the time to explain all these features. But the best - listen to this - he hitched up his shirt sleeves and showed me a tattoo ... a big blue VW-logo. He is a VW enthusiast since decades and just loves VW. This passion for the brand and his friendly & kind personality will definitely get me back to him next time I am buying a VW !!
My wife and I met with Amber Dowell to lease a Tiguan S. We had many questions as we never leased a vehicle before. Amber took her time to explain the leasing process to us. She also showed us the the Tiguan S and took us for a test ride. She answered all of our questions on the SUV. When we returned to the showroom we asked about the SE model. she showed us one and explained the differences. We asked for pricing on both which she was happy to get for us. In the end we leased the S. Amber was exceptional to work with we spent over 2 hours with her on the leasing of the SUV. she was happy to work with us. As we left the showroom with our SUV she told us any questions to give her a call. Amber followed up the next day to see if everything was okay. We said we had a few questions on the Apple App and she told us to come in and she would be happy to show us how it works. When we came in Amber was waiting for us, she answered our questions and showed us how to work it. There was an app she could not get to work, she went into the office and came back with Saaid Olmedo who was able to show us all how it worked. This shows me how confident Amber is, if it was someone else they may not have asked for help. We have already recommended Amber to a friend and will continue to do so. I am looking forward to working with Amber on a 2019 model I am interested in. She said when it arrives she will contact me. If you want a VW go to VW of South Charlotte and ask for amber Dowell. Ken Olson
Again a great experience at VW South. My 3rd VW purchased there in my lifelong love of VWs - from Bugs to Tiguans. Ask for #manwithVWtatoo
The experience with Saaid was Great! I got the car that I wanted from my trade and I am loving every minute of driving now!
Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha
I loved my salesman Saaid Olmedo. Saaid was so knowledgable any question I had he knew the answer. Saaid took the time and showed me how to work every feature on my new Atlas. When I left the dealership I was very confident in my purchase. Volkswagen of South Charlotte was very fair to deal with. Andrew Woods in the finance department was very personable. Andrew explain in detail all about the warranties.
What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to leave. :) What happened you ask....my kids ended up having a blast, the staff was incredible, and it ended up being my best car buying experience ever. So not what I was expecting. My kids enjoyed the kids play area, but mostly played hide and seek (staff involved), talked with employees etc. They had fresh pizza and while I was doing paperwork they literally sat down with my kids and fed them. Seriously my kids want to go hang out there now, LOL. I had a great experience with Saaid, Moe, Alden, and I can't remember my finance person's name (sorry Blue Shirt Guy). I am now and forever a VW girl!
I can’t say enough about my experience with Vic and the VW South Charlotte team - and I never even set foot on the lot! I called Vic about a car I saw on their website ten minutes before closing. Within a few days, Vic had the car detailed, gassed up and drove it to me himself - all because I couldn’t make it into the dealership. He was so genuine, sincere and patient. He was attentive and detail-oriented - made sure I was comfortable with the entire process and never once did I feel rushed or pressured. If you need a car - VW South Charlotte, and especially Vic is where you need to go!
Vic was easy going and made this sale one of the easiest car purchases ever. Had he been pushy at all I would have walked away in an instant. Plus we found a scratch on the window and he got it fixed without question. I love my new car!
Thanks Victor, you made buying my new Tiguan a fun experience. It was not a hard sell, they gave me the best deal I could possibly want. Thanks again I will definitely come back to this dealer.
Really enjoyed my car buying experience today. Vic was great to work with - easy-going, no pressure, accommodating and pleasant to chat with - the same as I found every team member there to be. They respected my time and made it as fast and as smooth as possible. Will definitely recommend to anyone!
Really appreciate Victors honesty and his friendliness helping us selecting and buying our 2018 Volkswagon Atlas. The car is everything we needed and wanted! Drives like a dream!
Brandon was fair, pragmatic, and very knowledgeable about the car. He made my experience quick, efficient, and found the deal that I was looking for. He also has made himself very available - for an end-to-end, seamless car-buying process. I appreciate Brandon and would recommend him to my friends. Thanks Brandon!
Brandon was my first point of contact with the dealership many months ago and he was there until the end. Very honest , responsive and a pleasure to deal with.
Bill helped me get a car for a good price and even though my situation was difficult we were able to get everything done in a timely manner and had no issues.
Brandon Douglas at VW South made my Passat purchase as easy and friendly as one could hope for. His attention to detail and obvious concern for the whole experience is beyond any car buying experience I’ve had... ever. Tell him I sent you.
I have been looking for a vehicle for about 5 months to lease for the first time on my own. As a young girl, the car buying/leasing process is intimidating. Well, that is if you go anywhere else. After looking at other dealerships, I am so glad I ended up at VW South Charlotte. I had the pleasure of working with Brandon D. who was extremely professional, but in a manner that made you feel at ease about such a big purchase. He never pressured me, and always made me feel I could speak my mind and ask questions. He helped me get one heck of a deal, and I HIGHLY recommend him to anyone in search of a vehicle.
We just got our second car from VW South Charlotte. Everyone one there is awesome from sales to finance to the service dept. We've always been treated very well! If you're looking for a new car, go see Spiro or Brandon.
My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!
The car buying process can be frustrating. I have spent hours in a dealership doing paperwork and being hassled about additional warranties and options. But, Brandon Douglas and Matt Hettel made it an absolute breeze. I contacted them because I knew what I wanted, they found it, gave me a great deal (based on other offers I had already received) and even offered to deliver the vehicle as a courtesy to me since I didn't leave in the area. They were super responsive to all of my questions, answered my calls/texts/e-mails and really went above and beyond to make the process as streamlined and easy as possible. I was extremely impressed. If you are thinking about buying a new/used car, I would definitely go see Brandon and Matt at Volkswagen of South Charlotte.
I really appreciated all the time that Spiro sent with me going over all the features of my new car. He was very pleasant and knowledgeable! I’d recommend him to anyone looking for a vehicle at VW of South Charlotte.
This was my second car I’ve purchased there and couldn’t be happier with the level of service I received. Spiro and Moe are the greatest! They found the exact vehicle I was looking for and within my budget.
Great service, never felt rushed, the sales person was very helpful to find the right vehicle under my budget. The whole process was very smooth.
Spiros is exceptional resource with a lot of knowledge and advice His approach is very friendly and professional makes you feel appreciated Thank you Yianni
Spiro was a great salesman. He wasn't pushy like most cars salesman. He just sold the car for what it was. Definitely would get another Volkswagon from here
Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. This is my second brand new car from them.
The service at this dealership is amazing! They are efficient and customer-friendly. This life-long Honda driver has now been converted to a Volkswagen enthusiast!
Thank you for a pleasant car purchase. The car is pulling to the right a little at high speeds and the steering wheel shakes then. I'll bring it in.
This has been my third car that I purchased from this dealership and once again the team here has to be the best in the country. First off, I work long hours and couldn't get to the dealership during normal daytime hours. When I informed Kwasi, my sales person about this, he told me to get there when I could and they will accommodate me. I apologized for being late, but true to their word, the entire team; Kwasi, Spiro and Drew were there to help me with my purchase. I never have been treated so professional in my life and I really appreciate them for staying with me throughout the buying experience. Heck, Spiro took me to my car and completely went threw each feature of my Passat GT. He even told me to be careful because this car had more horsepower than my last Passat. Thanks Spiro, I know it made for a late night for you. Drew, in finance, took extra time with me to explain the details of my contract. I am very happy with and satisfied with my deal.Thanks Drew. Once again, thanks to Kwasi and Spiro for everything. Why would anyone go anywhere else?
So here we are again with Volkswagen of South Charlotte turning in our 2016 Passat and leasing the new 2018 model. The reason why we are doing this is simply due to the fact we obviously like the cars and selection of models but more important, the relationship with the dealership. Spiros Dedis is a seasoned sales executive that knows his product well. He has looked out for our best interest each time and made sure we were comfortable and knowledgeable regarding each of the features of the cars we have leased. Al in service is spot on with following up on scheduled maintenance and Drew in finance is quite the gentleman to work with. The owner, Mark Cohen, makes sure that we continue to be happy and has been available for any support ( which we have not needed). My wife and I highly recommend them and have sent some of our friends there as well to visit with Spiros for their vehicle requirements. Patrick works closely to ensure that everyone feels they got their “Deal” and leaves with a big smile. By the way- bagels, coffee, and two lounges even with desk areas, to relax during any visit.
Went in to get an oil check on my Jetta and was eyeing the Tiguan. Spiros approached me and did a great job convincing me to do the trade and get the car I love and want. Chris did a great job with the trade in and financing part. I definitely left happy and excited about my purchase.
Was looking for a VW Atlas. First met with Spiros Dedis who walked us through the car and features. Was not quite ready to buy and took some time to think about it. Spiros kept in touch frequently and when we were ready to buy Spiros provided all the information we needed and made the car buying experience as easy as it gets. Have nothing but good to say about all that I have met at VW of South Charlotte.
Went to the Volkswagen of South Charlotte just to see and test drive a ATLAS, Ended up walking out with a New ATLAS a few hours later. Great experience!
Another great visit at the South Charlotte site, Spiro Dedis was my sales person and was excellent walking me thru my trade in and lease. This my 3rd car with Spiro, he has a customer for life
We just got our second car from VW South Charlotte. Everyone one there is awesome from sales to finance to the service dept. We've always been treated very well! If you're looking for a new car, go see Spiro or Brandon.
Spiros worked with me on a purchase of a new Golf R. He worked on multiple financing options, going above and beyond to get me the best deal on my trade and new car. He is one of the most straightforward and honest car salesmen I have ever worked with . Would recommend to anyone!
Spiro Dedis is the best. Attentive and super helpful. The service department rocks! I will definitely buy my next car at his dealership from Spiro.
Good buying experience with knowledgeable staff and prompt response time. They really took the time to elaborate on the various options for our new car and gave useful recommendations. Would recommend!
We were extremely pleased with our salesman, Spiros. He was professional, knowledgeable, friendly and easy to work with during the entire process. Everyone at the dealership was helpful.
I've recently purchased a car from VW of South Charlotte. Staff was very friendly and helpful. They didn't hesitate to spend as much time as needed answering all my questions. They were knowledgable and professional. I would recommend this dealership to a friend. I worked with Sam and Spiros in particular. Sam was honest and patient. Spiros was friendly, passionate about the product and didn't hesitate to go the extra mile.
I couldn’t be happier how Spiros made sure that I would be happy with the car I would purchase and was patient will I made sure to get the car of my dreams. I couldn’t be happier.
Test drove, made a decision, financed .....drove home. Great experience in purchasing a new Volkswagen The staff was excellent to work with. Felt no pressure just knowledge. Great dealership. Cannot wait to work with the service department.
The management and the team was so goodl. They were so friendly and was helpful. they stayed till 11:30pm to get all the stuffs cleared for me
From the moment we walked in it was a great experience. From sales to finance to simple questions they were not pushy and quite helpful. Highly recommend considering this dealership for a car.
Thank you so much VW south Charlotte ! What a great experience! Best place to buy a car! What a nice staff with very great prices on cars.
Best customer service! Thanks to Mr. Spiro and Ryan. Both great sales reps. My wife got the car she wanted and they did a phenomenal job with hearing what she needed/wanted. Will def. recommend this dealer to friends/family.
I typically hate buying cars because I hate dealing with Car Salesman. Most of them are not very knowledgeable, and also do not respect your time as a customer. Spiros was extremely knowledgeable, and kept us informed at every stage about all of our options and decisions. We went to another VW dealership and the guy was nice, but did not know his product at all. Most importantly, Spiros respected our time and was very easy to work with. Made the entire experience enjoyable for once.
The people here are simply amazing the best experience if I could rate on a higher scale a 20/10 I would because it has been wonderful experience.
Went to look at a car from the internet, sought Spiro from a previous sale. Love the vw brand consistency, love my new car. Thank you
Spiros is very knowledgeable and helpful in finding me a great vehicle. He is very attentive to what I was looking for and found a great vehicle at a great price.
I have a great experience with Spiros Dedis (Sales Consultant) this past Monday, he was very professional and very helpful to assist me on my leasing options and also he was extremely knowledgeable about the SUV I wanted to lease and was able to answer me and my wife questions. He was never once pressure us to lease the SUV instead he took his time and show us different options to get better deal for our money. Trust me no one wants to deal with cocky, know it all, and overly pressuring sales person. Spiros are the most professional sales consultant I have ever dealt with since I brought my very first car when I was 17 years of age and I brought about 6 cars not including these one through out my life and Spiros is he best of the best. I would recommend Spiros to ALL my co-workers, friends and family and people that I know that needs to lease or buy a car. I am so glad that I have went into Volkswagen of South Charlotte and he was able to help me lease my SUV within my budget and assist me set up my next service appointment so I wont forget and he also introduce me the service consultant and making sure he takes care of me when I go in to service my SUV and show me around the dealerships and where is the waiting room and refreshment area. I am Extremely Please with Spiros Dedis service and will buy or lease my next car with Spiros again and again. Also I want to give another compliment to Alden Sink (Finance Director) he was very professional too and he was very inform with everything I sign and he was extremely fast with the signing process and A lot faster then any of the dealerships that I have been brought cars from. He make sure me and my wife understand what we are signing and communicate with us through out the whole process. Alden made the car buying process very smooth and very fast and me and my wife was very impress with Both Spiros Dedis and Alden Sink. Thank you both again.
Great help and service from Sprio and team during our dieselgate Trade-in. Couldn't be happier with the dealership and the new car be purchased.
Started as a very pleasant experience, smooth talking turned to misquotes and the need to re-run the numbers. I suggest getting the terms in writing before going in person.
Car buying experience was Awesome! Thanks to Spiro, Alden and all those behind the scenes. I would highly recommend VW of South Charlotte! Thx guys!
Spiro Dedis , My purchase was made possible because of your knowledge, the high level of professionalism and service you provided me, your integrity, and the high reputation of your dealership for which I thank you. Excellent knowledge , excellent service Best Regards, YIanni Papaioannou
This is my second buying experience with VW south Charlotte and I wouldn't think to go anywhere else. Buying a car is difficult enough without feeling like the salesperson is working against you Spiros and the rest of the staff genuinely cared about what I wanted and worked to find a way to get me there. I highly recommend this dealership!
We are part of the buyback program for the 2014 Passat TDI we purchased from Mr. Dedis and VW of South Charlotte. To replace the car we looked around at other cars before we went back to look at the new Passat. We love the car and we have had great experience with Mr. Dedis and the entire dealership in both 2014 and the last few weeks buying our new Passat. They are all pleasant and to the point without being aggressive or pushy. That certainly is not the case at all dealerships. I would highly recommend both the Passat, Mr. Dedis, and this dealership to anyone looking for a new car.
I went to go look at a pre-owned vehicle that they had listed online. Showed up without an appointment and Spiros was outside immediately asking if I needed help. After a brief discussion about the vehicle we went for a test drive. The rest is obvious. He was very helpful, even texted me (I can't accept calls during the day due to work) throughout the entire process letting me know the progress. They worked with me on my trade in value and financing to get the car within budget. A much better overall experience than one I had with a big name Chevy dealer in town. Would highly recommend this dealer to anyone looking for a new or used vehicle.
Spiros was very helpful with helping me fine what vehicle I was needing. Was a relaxing experience and did not feel as if I was pressured into making a decision! He was very knowledgeable about all of the vehicles on the lot and was patient with my decision making process. Will definitely be back to purchase another vehicle from Spiros in the future!!
Always dread buying a car but I have to say that Spiros turned it into a positive experience. He is very patient and knowledgable and did a great job at showcasing the car I was interested in. He worked diligently with Rick Pitre to get me the price and financing that best suited my needs. I would recommend Spiros and VW of South Charlotte to anyone.
Everybody at South Charlotte VW were very helpful and accommodating! They were patience and did not pressure me to buy a vehicle. This being the first car a purchased on my own I very satisfied with the way they went about everything. I will without a doubt do business with this dealership again. Thanks South Charlotte VW for helping me get my GLI!!!
Spiros guided me with an easy transition of buy out. He has excellent understanding of how to get though without any hick up. Great experience
We have been looking at the Atlas for a while, and Spiro was supper attentive from the get go and he reached out to us as soon as they had them available in the dealership for us to go in and test drive the car and ultimately purchasing it. Spiro was very helpful, respectful, and made the experience very enjoyable for my entire family. Thank you Spiro for all the attention to detail and excellent customer service
We just leased a new GTI from VW South Charlotte. This is our 4th car leased or purchased from this dealership. Spiros Dedis was excellent - he patiently helped us through the whole process and went out of his way to explain the new features of our GTI. Kent McClure made sure that we were able to leave with a new GTI, and Rick Pitre eased us through the final financing process. Everyone was very friendly, and we would not hesitate to purchase another car from VW South Charlotte in the future.
Spiros made a big difference and I was so glad to have closed to deal with him. Promptly returned my calls, was very patient and gave detailed information about the car and everything else. He even helped me get a better deal on the insurance, which, in the end, was the only missing piece of the puzzle.
Spiros is a very experienced and knowledgeable sales person. His knowledge of the product along with his friendly attitude will make us continue to purchase additional vehicles
We had an old VW that died recently. We also had to buy a second car this month. Spiro and Wale helped us with both new purchases in that short time. Their knowledge of the product along with their friendly attitude will make us continue to purchase additional vehicles in the near future.
Spiros is a very experienced and knowledgeable sales person. He puts his customer FIRST and will go the extra mile to make sure you are getting the vehicle best suited for you !! I recommend him 100% !!
We moved to Charlotte 3 years ago and Spiro has helps us with 2 new purchases in that short time. His knowledge of the product along with his friendly attitude will make us continue to purchase additional vehicles in the near future.
We went to a few VW dealerships looking for a new Golf R or GTI! Some had limited stock, arrogant staff or were overpriced. The team here was excellent led by our Greek compatriot "Spiro" who was very thorough, sincere, and knowledgeable, and most of ALL gave us a great deal! We traded in from a Kia Forte 5, and the car and dealership were way above the prior experience with Kia. We loved the cars, the whole experience, the Finance manager was very enthusiastic, and easy to execute the docs with. Everything they said they would do ...was executed with precision. Love the car, and great service too. Thank You!!
I took my granddaughter looking for her first car. We were lucky enough to pull into VW of South Charlotte. Spiros greeted us and was so knowledgeable and easy to deal with. We can't say enough kind words regarding Spiros. We met Kent, the Sales Mgr, who was very helpful too. We purchased a Tiguan and for my granddaughter it was love at first sight. We also worked with Matt Giles and he was so professional and nice. This staff is superb. I can only say we left very happy and would do business again. Thanks to all we worked with!
Spiros Dedis and his colleagues at VW of S. Charlotte helped me to navigate the diesel emissions issue with aplomb. I'm selling back my TDI Jetta and having my TDI Passat repaired. I turned right around and made a great deal on a TSI Passat and was able to pay for it using the VW diesel refund. Thank you, Spiros and thank you VWSC. Fahrvergnügen lives at VWSC.
Spiros and Kwasi are great VW salesmen. After turning in my beloved TDI, I was in search of a replacement but not sure it would be another VW. On my list was the Subaru Outback, Prius, and Mazda CX-5 among others. Both Spiros and Kwasi were very congenial, knew the products exceptionally well, were easy to work with and guided me to the Alltrack which is clearly a better car. I highly recommend you search them for out their expertise if you're in the market.
We just purchased our 9th and 10th car from spiros and vw .The staff are alwyas great . Prices are good and the cars very reliabl. We have known spiros for over 14 years. Total pleasure to dealt with . There is a never a Hassel and the experience is always excellent with him , like buying a car from a friends. Abe also is a great friend and i love seeing him and we love joerg in service cause that also is a great experience whenever we take our cars for service . I enjoy talking with Mark , as busy as he is, he always make sure to take time to come say hello and offer his assistant. Dealing with public is not an easy job so Thank you all for what you do . Rhonda & Hashem Saadat
I was actually just walking in to test drive a car, but ended up purchasing it. I really enjoyed the experience. Everyone was super helpful and very nice. I fell in love with the car and my parents were pleased with the price that they offered. I will definitely come back!
I recently purchased a 2017 Passat SE and dealing with Kent, Ramsey & Spiros I was impressed with the professionalism of the staff and the entire process from start to finish. It was a no pressure, customer focused atmosphere and that is not the case in many dealerships. I love my new Passat, and the process to get there was enjoyable.
Sometimes buying a car can be a tough experience, specially if you don't find the right salesman to support you. Fortunately at VW South Blvd my wife and I were glad to be hosted by Spiros and he made our life very much easier during this process. Always supportive and give us full attention during the time we spent together. Thanks a lot Spiros and it was a pleasure close this deal with you and VW Team.
Spiros Dedis gave us an education on all the bells and whistles of the Passat and Jetta!!!. We end up purchasing a R-line Passat. We honestly were Just looking and really not in the market yet to purchase. Fantastic salesman and the General Manager gave us a deal we could Not pass up. Dealership itself to beautiful. Looks nothing like most Dealerships. Even Service department is spotless. Amazing!!!
If you want excellent customer service. If you want a great automobile. If you want a dealership that will work with you and listen to your concerns. YOU MUST GO TO VW SOUTH CHARLOTTE! They have won me over after being a lifelong Honda customer. Not only is the dealership more attuned to customers wants and needs - they will bend over backwards to work with you and sale you a car! This is the second car we have purchased from Spiros and I must say - he is an excellent customer service ambassador and advocate for Volkswagen! Always friendly and extremely knowledgable, he will do his best to win you over and give you 150%! He understands and listens to what your concerns are and tries to fit you into something you will like and enjoy, at the same time, he also is dedicated to setting very clear expectations during the entire process so you really feel like you are in the know at all times! Spiros - Thank you once more for working with me and my wife! I look forward to seeing you during my service appointments and in two years when Ann's lease is up!
As a first time buyer, I had a wonderful experience at this dealership. Me and my boyfriend had been shopping around and found the perfect Tiguan here and they were able to make it work under our budget. The customer service was so great. We were helped by Kent, Spiros and Abe who all made the process as smooth as could be and were very friendly. We are extremely happy with our purchase!
We just moved here from Texas and so far the only cool people we've found in Charlotte work at this dealership. Great experience. My only complaint is that they keep it so cold in there that my girlfriend and I had to huddle together for warmth during our deal. I ended up losing three toes to frostbite. Heated seats in the new Tiguan were nice...
We came to VW south Charlotte after having been to two other dealerships and were not happy with the pushy sales people. We were so happy to be given Spiro as a salesperson. His politeness, humbleness and knowledge is outstanding. He answered all of our questions and concerns and worked with us to get the car we wanted. I definitely recommend going in and asking for Spiro.
It was my first time buying a car at a dealership and VW of South Charlotte really made my experience enjoyable. Spiros was a great help and I felt he was trustworthy. Great experience overall!
Had a great time looking good for a car, Spiro was a wonderful help that day. I found what I was looking for and was takenot care of. Wonderful crew working there
Spiro was amazing to work with! He gave me a phenomenal tour of the car I wanted and even at the end helped me with the final set up (bluetooth-phone pairing, set radio etc). Everyone at VW South was super friendly and willing to assist! See y'all for my next VW! :)
These guys (and gals) have friendly customer service and are very thorough. The entire process of leasing went smoothly from sales and financing to picking up new tags. I will be returning to this location for service and leasing/buying my next VW. Thanks, Spiros!
I've always wanted a VW Beetle (I mean, who doesn't!!!), but I also wanted a convertible. Dilemma! I was sure that the convertible Beetle was NOT what I wanted, but Spiros convinced me to sit in one, and then to test drive it, and I was SOLD! I love my new silver ladybug! Spiros and John made the car-buying experience painless and easy. And fast!! An hour and I was out, in my new car. :)
Everyone is very helpful and friendly however, Spiros and Abe are fantastic! I am by no means new to the land of car buying and know it can be a long process, but was in and out with the help of these guys! If you are looking for a VW, you won't regret going to South Charlotte VW!
This will be the third car purchased from this dealership, two of which Spiros sold. Spiros provides excellent customer service and is very attentive to the customer needs. Finance and service team are also top notch. Will definitely be a long time customer of this dealership.
Everyone at this dealership has been very professional and never once made me feel uncomfortable or tried to push me to buy. They have definitely earned my business for many years to come and I cannot wait to send them all of my friends and family.
Spiros was very helpful in informing my family and I on how to go about with buying my new car.He was also very nice and communicative.
Spiros was knowledgeable and thorough. A pleasant experience on the usually much dreaded car buying rigmarole. Thanks Volkswagen of South Charlotte...I haven't had this much fun driving around town in years!
Spiro and Clovis were both very friendly, spiro was extremely helpful in my buying process and showing me the ropes to my new car technology! It was an enjoyable experience and would continue to buy from them!
Spires was very knowledgeable on the EOS we were looking at and answered all our questions. He made sure we were comfortable with everything before we drove it off the lot and assured us he was available if we had any future questions with our new car. The financing took less than 30 minutes!
Spiros is by far the best sales person I have ever delt with and would deal with him again in the future. Once again thank Spiros
Spirts Dedis was very professional and showed us everything there is to know about our 2015 toureg. We appreciate him going above and beyond the call of duty when making sure our vehicle was just right! Thanks to spiros and moe for caring and making our car buying experience a good one. Lori murphy
My wife and I worked closely with Spiros Dedis on a new 2016 Pasatt SE. Spiros is a seasoned professional that is very sincere and compassionate about making sure his customer has the best experience possible. He assisted us well in our discovery process for leasing and switching to Volkswagen. We are already planning to work with him soon on an additional car. Most impressive was his eagerness to get the manager, Moe Asmar, in on the arrangement to assure that we had the best deal possible. Moe is a gentleman's gentleman and the dealership is extremely fortunate to have the both of them on board as part of their winning team. The greatest part was no game-playing, or continuous jockeying back-and-forth taking up additional time, rather they gave of their time to us so we in turn would have all of the time that we needed to make the best decision. Prior to our departure with our new car, we visited with Jonathan Jones in finance to wrap up the paperwork. He is a conscientious and respectful individual and had us all taken care of in fewer than 20 minutes! This is a very friendly crew, their courtesy and professionalism is quite positive and memorable. Charles and Sonya-Charlotte
Great experience (for the 3rd time)! Simple process and everyone helping out makes it easy. Great about explaining the financial part of car buying. Will continue to buy from VW South Charlotte!
We met with Spiros Dedis at the door. I told him what I wanted which was a CC. The thing that struck me was the he really know the product. Spiros is very knowledgeable and answered my questions in a very clear and concise manner. I cannot say that about some salespeople at other dealerships. I was very comfortable with my purchase and the follow up has been great. I highly recommend.
Exceptional! This being our second lease with VW South Charlotte the experience was even better than before. Our salesman Spiros was great. What I appreciate is the attention to detail, answering our questions thoroughly and being a good listener. No pressure, no rush. We got into a car that we probably would not have considered. They worked the numbers that were satisfactory to us (thank you Abe) and we now have a beautiful well performing ride. We love the new features in this VW 2016 Jetta. I recommend this dealership to anyone considering a VW purchase.
This is the second VW I have purchased from VW of South Charlotte. The first time I dealt with Ralph who has since retired, great guy, great experience. Today I dealt with Spiros in sales, who did a super job. Abe was the finance person on both transactions. I felt very comfortable with Abe on both transactions. Thank you Abe and Spiros Joe McGuire
Spiros was very easy and friendly to work with. He and Brian were not pushy and very thorough in going over the cars. Both were very professional and I would definitely work with them in the future! I was able to get a great deal and would recommend this dealership to anyone.
words can't describe the great service!!! Ask for either of thees guys and you will get what you want at all times !!!!! Thanks Again
Was the best customer service I've received at a dealership. Spiro was a great help and I couldn't be happier with my new Jetta. Would highly recommend him to anyone needing assistance with a new or used car.
Thank you Spiros for taking great care of me and my wife. you answered and explained all of our questions, walked us through every part of the purchase transaction and introduced us to the great Team at South Charlotte.At no time of the entire process did We feel like we were being duped into a purchase. I would surely do back for another purchase.
Easy and simple process. My sales guy Spiros was well informed and I felt no pressure with him. The showroom is nice and the coffee was delicious. And I love my new VW! Ask for Spiros Dedis.
From the moment I met Darren I knew I had come to the right Dealership, his Professionalism and Friendliness made this the best buying experience I have ever had. . This is the first VW Passat I have purchased and feel that I was treated completely fair . If you are looking to buy another vehicle I highly recommend you come see Darren and Spiro at VW of South Charlotte, Thanks Guys!
My wife and I had a great experience at this dealership, the staff and sales person Spiro Dedis were very professional. We purchased two new 2015 Passat's. I recommend Sprio for your next purchase of a VW
This was a great experience. I was a first time car buyer, and after doing my research had a good idea of what car would fit my range and requirements. Spiros walked me through the options within my range and desired models and took a good test drive. After the drive, we talked through pricing options and gave me a great deal. The manager and finance team made the paperwork very easy and offered a great rate to buy. I would absolutely recommend VW of South Charlotte. If you do your homework and come in with a good idea of what you want, they will make it happen. As a general statement, I wish more cars had manual transmission but I know I'm in the minority on that.
Great car buying experience! Good car at a good price; good service and friendly staff. This is my second purchase of a VW and I love my diesel!
With a 16 year old needing a vehicle soon and a wife wanting to change vehicles, we traded in a high end car to get at least one car suited for a 16 year old driver. This dealership was outstanding. The sales person, Spiros Dedis, was perceptive, professional and straight to the point. He gets it, and makes the vehicle decision and purchase process comfortable. Spiros is simply a very good guy interested in serving the customer. Brian and Mo, the managers, listened to my goals and made it happen. First round! Brian worked with me directly. They could not have been better.
The people at south charlotte VW were very helpful with all my questions and concerns. they helped me since the moment I stepped into their parking lot, until I signed my 2015 GLI! great group of people definitely worth a try, you wont regret it.
Good team, friendly and cooperative. The team worked tigether to find me the car that fits my needs, i would recommend their service to my friends.
great service fast acting and honest. I will be back!!!!!!!!!! Ask For Spiros he will lead you to the car you want and need> Then Abe will get you the deal you can afford and understand.
I had previously spoken to Kwasi about another car while waiting for serving on my 2006 Passet. We have spoken several times but never pressured me into making a sell. After a year of problems with Passet, decided to contact him on purchasing another certified car. He gave me options on the lease program since I have retired and not on the road as much and after explaining the lease option, decided to go for a lease. I am glad he explained it to me because this works better for me. I am very very pleased with him giving me the courtesy of contacting me periodically but gave me the space to contact him when I was ready. My daughter and I both have owned Volkswagen vehicles for a number of years. Thank you for your help in making this a smooth transition.
I am from North Carolina but stationed here in South Carolina. I make the drive to South Charlotte from Columbia S.C. just for this dealership! The service department and sales department is second to none… keep up the great work guys!!
Great service. Spiros gave me a lot of useful information, showed and explained my vehicle options and helped me to decide what was best for me, leasing or buying. Abe walked me through the financing process smoothly. A very pleasant transaction. I look forward to doing business with them again in the future.
My experience with my transactions with Spiro Dedis, Sales Consultant and Abe Asmar, Finance Director was excellent. I am thoroughly pleased with their professionalism and helpfulness.
VW of South Charlotte is the best dealership on the east coast. I was interested in a VW long before I can afford it. I came in initially one year ago and spoke with Spiro Dedis. Any time I spoke with him on the phone or showed up randomly he knew exactly who I was and our previous conversations; even if it has been 6 months since our last conversation! Before I bought my vehicle, I went to every dealership in the Charlotte area and in Connecticut (original home). VW of South Charlotte offered the best customer service, the best product knowledge, the best accommodation for vehicles, and of course the best price out of all of the dealerships. My advice: save some time, walk into VW of South Charlotte ask for Spiro Dedis and Moe Asmar. These two people will give the best deal. If you do not believe me, then feel free to go to another dealership. You can see for yourself. I bought a VW Jetta SE. Glad to be apart of the VW family!
I bought my first car at VW South Charlotte and from the moment I walked in to the moment I left it was a great experience. Everyone was friendly, knowledgable and most importantly passionate! I didn't feel like I was being sold a car I felt like the cars features, safety and brand sold itself. I learned every inch of the features on safety to size, comfort and durability from Spiros Dedis from the inside out and even the test drive was so fun and informative! When I was done I felt like I learned everything I needed in a short time period on the VW Passat. In the negotiation portion of the day Spiros was very helpful in trying to figure out what would be best for me and my budget. Kent McClure who informed my father on the phone prior to coming to the dealership that my dream car would be available for me came in and introduced himself midway into negotiations, he really sealed the deal. He took my needs and wants and provided the perfect package that made me sign on the dotted line and drive away in my 2015 VW Passat Sport that same day! I received great financing, monthly payments, perks, and training on the different features of my car. When leaving VW that day I felt I made the right decision and am excited to bring my car for any service it needs. VW of South Charlotte is a family and I felt apart of that. My experience was amazing and I would recommend anyone! Thank you Kent and Spiros for a remarkable first car buying experience!
I recently upgraded from a certified pre-owned EOS purchased from VW of South Charlotte to a newer model from this same dealership. I found them to be knowledgeable and professional. I was in and out in a few hours. I recommend this dealership if you are in the market for a new or certified pre-owned VW.
The model I wanted was hard to find, but Spiros and team made it happen and kept me informed about the process the entire time.
Spiros was awesome. He did everything he could possibly do to get us into a new car. He was very patient and we never felt rushed to make a decision. We would definitely recommend Spiros to anyone looking for a Volkswagen. We left completely satisfied with our purchase.
Found a great used Infiniti SUV on Autotrader website. Called to confirm it was still there since I'd be driving 2 hours from Asheville, spoke with Spiros and set an appointment for that afternoon. SUV was exactly what I was looking for. Low pressure negotitations from Spiros and Darren. Quick and easy financing and Abe got us an incredible rate. Would recommend to family and friends, I would certainly go back if they have the right car for me in the future.
Great experience. Helpful staff. Made me feel comfortable. Mike Passaro was my primary salesman and his service was outstanding. I would recommend him to others. Only downside was the whole process was very slow and there was a lot of waiting.
Spiros really went above and beyond to make a stressful situation, pleasant. The partnership with Spiros and Lonnie made the purchase of my new Passat streamline and seamless. Go visit these guys! They are in the best interest of you as the driver and customer.
A great experience.I would highly recommend Volkswagen of South Charlotte flour anyone looking into leasing or buying a car to go there and talk with Spiro. He was ready to get along with, not pushy and made for an excellent process of getting into my new Jetta!
My sales person was very helpful before, during, and after my vehicle purchase. This was my first time every owning a Volkswagen as I have always wanted a Beetle. Now I have one and he made my purchase very easy!!! I am usually a BMW girl but I have since been converted....with my new convertible bug. Thanks you so much!!!
Got my VW from VW of south Charlotte and I must say that my experience was fantastic. I dealt with Spiro and at no time did I feel pressured or rushed to make my purchase. He really knows his stuff about VW's. They work with the price of the vehicle and got me approved and my payments where I wanted. Extremely satisfied with my overall experience. The staff there is very friendly and professional. If your in the market for a new or used VW. Go see Spiro at VW of South Charlotte. You'll be glad you did. Thanks again
Spiros greeted us and helped my wife and I look at and test drive the Golf GTI's. He was never pushy. On top of that, he really knows his stuff. He was very informative and knowledgeable about several of their models and their specific features. Everyone was so nice and we closed with Abe. Everybody was laid back and happy to help us. We bought a 2013 Volkswagon Golf GTI and love it! We will definitely be back to buy another car.
With minutes till they closed, they treated us like we walked in at opening. Spiiro, Danny and Abe were great! We're coming back for our next car.
1/2/15 Recently purchased a 2012 Jetta from VW South Charlotte. Spiro Dedis is the man to see if you want to get a new or used VW. The whole transaction couldn't have gone any better. This is my second car from them and I couldn't be any happier. A five star dealership all around.
The sales staff and management team were incredibly helpful and accommodating to my wants and limitations in leasing a new vehicle. Selection of vehicles was wide.
Met Spiros and immediately connected with him. He was very helpful and patient with my father and I. He, Abe and Lonnie are good at what they do.
I had a wonderful car buying experience thanks to Spiro D. and Abe. I had read about the CC sport before going shopping and was focused on purchasing it. Spiro was very knowledgeable and the test drive confirmed that I had focused on the right car. Four days after buying the car I am LOVING IT MORE & MORE. Thanks Volkswagen of S.Charlotte!.
I was incredibly impressed with the entire experience - from beginning to end. I would highly recommend to anyone! I went in to "simply look" and explore the new Passat's - I left with a new 2015 Passat and a huge smile. Great work!
My wife and I had a great experience working with Spiros last weekend. We started our car search at VW South Charlotte and we were impressed with the customer service we received. Spiros was very knowledgeable about the VW line and he helped guide us in the right direction, ultimately purchasing a 2013 Passat. Spiros was very friendly and made the car buying experience comfortable. The manager of the dealership also introduced himself and reassured us that we were purchasing a great vehicle. It was nice to know that he cared and this made the experience more personal. I would highly recommend this dealership and working with Spiros- friendly, knowledgeable, customer-focused.
I must say I was very impressed and grateful to the dedication and ethics of working with everyone at VW South Charlotte. My wives 2002 VW blew the head gasket in late August. The VW only had 108K miles and to say I was rather upset by the entire situation was an understatement. My wife and I had just closed on a brand new home in April so the last thing we needed was a new car payment. After consulting the maintenance department, I felt we would be better off replacing her car and leasing a new one. That’s when Spiro stepped in and worked with me to secure a great deal on a lease and even take the old broken down car off our hands. I was able to get my wife the car she wanted – a 2014 Jetta SW with Connectivity, trade-in the old car, and walk out the door with nothing but owing our first lease payment! My wife absolutely loves her new car and I am even thinking or dropping my loyalty to Honda for a new 2015 VW Passat. Spiro – and others at VW South Charlotte – THANK YOU for making our car buying so simply and understanding our situation!
Very easy sales process at VWSC. Spiro was very friendly, knowledgeable and patient. My Passat TDI is the right car for me at the right price. Abe was great at finishing the financing details. Highly recommend this dealership for anyone considering a VW.
On Tuesday we purchased a used 2014 Passat from Mr. Spiro. He was very informative regarding the vehicle we were considering on purchasing. The sales team as a whole were all friendly and willing to assist us throughout the entire experience.Speaking of that we had an excellent experience at Volkswagon of South Charlotte and would heavily recommend them for anyone that is looking for a new or used Volkswagon!
Awesome Experience! Fast and Hassle free! Spiros Dedis was very helpful, knowledgable and professional! After the sale, he took the time to go over the car and features with me and answered my questions. Spiros can count on future referrals.
I was definitely not the easiest customer to deal with, but Spiros helped my experience to be fun and painless. He has a great personality and was attentive to what I was looking for in a car. Abe was great at helping with the finances! I appreciate them both for their hard work and dedication to get me in my new Jetta! This is my first brand new car and I LOVE IT! Go see these two they are Awesome! Kwasi is awesome too! He helped go over the features with my new car!
I went to the dealership on Sunday, May 25th just to look around & I was met by Spiros Dedis. I was interested in buying another EOS convertible(last one purchased from VW of S. Charlotte new in 2008). Spiros took all the time I needed, was never pushy & was with me from start to finish. I walked out with a another EOS(used, but only 16,000 miles) & as he said I was grinning from ear to ear. Since this car had more upgrades than my old EOS, Spiros took the time to walk through all the features until I felt comfortable with them. Since I bought my last EOS in 2008 I've mainly dealt with the Service Department & they have always been excellent & it's nice to see that the sales team is equally as good. I also dealt with Allen, your new Finance Manager & even new, he was extremely knowledgeable & helpful. I would highly recommend not only the dealership, but the entire staff.
I recently purchased a 2014 Jetta TDI after receiving expert and friendly help from Spiros Dedis. He listened to my requirements for a new car and thoroughly explained the features of the TDI and SEL models before I test drove each. It was obvious that he not only knew the features of these vehicles but was enthusiastic about them. Before the test drives, he again went over the adjustments and controls, and picked a useful route including highway and local streets. When the TDI was delivered, he again went over the controls, answered my questions and helped me pair my cellphone and set up Car-net. He has always been courteous and pleasant to work with, and even came in to the dealership on his day off to make sure that the minor paint touchup and another minor service issue were properly done. He has been the best car salesman that I have ever had!
I have been getting my 2012 VW Jetta serviced here for quite some time. The service department is well staffed and efficient with regard to intake, advising a customer of required service, keeping wait time to a minimum and knowledge. While waiting, I took a little time to go out and look at the inventory and was greeted by Spiros. Although, I"m not currently in the market for a new vehicle, I appreciate Spiros taking the time to show me some of the affordable models should I decide to get a 2nd vehicle. I had a major service appointment today and knew the 80k appointment would take some time. (yes..you read that right....87k on a two year old car!.....what can I say....I like driving!). The waiting area is clean, comfortable, and makes the waiting tolerable. I highly recommend the VW of South Charlotte for service and should I decide to get another VW soon, I will return to this location and see Spiros.
Spiros was extremely accommodating and friendly. Our experience at VW of South Charlotte went smooth and we were not pressured into a deal we were not comfortable with. They located the exact vehicle we wanted and provided us with great customer service.
I was bringing in my wife's 2012 Passat for its 30K mile service. While on my way to the waiting area, noticed the convertible EOS on the showroom floor. There was also a 2013 Passat for a little under $20K. Not long after discussing the vehicle, I was driving away in the Passat leaving behind my '98 Audio A6 Quattro. Spiros made the entire process easy with no hassle. I wish I needed more cars because I would've bought more! I am definitely a fan of Spiros and VW of South Charlotte!!!
I recently purchased a 2014 Passat TDI SE. Spiros Dedis was my Sales Rep and he was very thorough in his explanation of the capabilities of the Passat! I shopped for equivalent cars at other dealerships and found that Spiros provided the best service and explanation of the vehicle. The process was efficient. Overall experience was excellent! I highly recommend Spiros.
What originally attracted me to VW of South Charlotte was the service department. My wife and I also own a 2007 VW Jetta. This car has needed various service items over the past four years since moving to the Carolina's. John Schmidt has been very detailed, patient and fair assessing the repair needs of our older VW. When it came time to purchase a new car for my wife, I knew where we would purchase. In my initial new car search, I met Spiros Dedis. I did not purchase initially, but Spiros followed up with me via email in a kind, courteous manner. I like the fact that he was persistent in providing me with the information I required to make a Todd buying decision, but did NOT provide undue pressure to buy. We went back to the dealership on 3-30-14 to purchase and Spiros was busy with four other customers. He was able to pass us over to another salesman named J. Wallace. Mr. Wallace was extremely helpful, accommodating and professional. My wife and I both appreciated his humorous and approachable demeanor. All in all, this was a quick and painless buying experience. We met and were greeted by the Sales Manager, Moe Asmar who should be proud to have such an excellent and qualified sales force at his disposal. The financial transaction was completed by Illan Leviev, who provided a quick and seemless transaction.
Mr. Spiro Dedis is a very good dealer, sympathetic, friendly, very professional, he seeks customer satisfaction. I'm glad to met him for my purchase.
Spiros is the best salesman I've ever had in my car buying experiences because of his friendliness and knowledge of the product. I have dealt with 12 salesman in this shopping experience and none of them compared to him. The people at the dealership to include his manager Mo Asmar were more helpful than I could have imagined. Buy your car from these guys. They will treat you right.
My car buying experience at this dealership was wonderful. No pressure sales tactics. Test Drive with Jan was a great experience. Spiro closing the deal was more than I expected. My time with the Finance dept was superb, I have not met a more professional friendly sales team in all my car buying experiences. My wife has bought two Volkswagon's from this dealership and we were there for a check of her battery when I spotted a Golf I liked. I had originally planned to wait and purchase a 2015 Golf due to all the great reviews it has received, but when I saw a 2012 Golf with very low mileage and in superb condition, it was a no brainer. I previously had a 1972 Super Beetle and now I am back with Volkswagon for life. Everyone should be driving a South Charlotte Volkswagon. The Sales and Finance team are the best in the business. From the Sales to the Service Dept, this dealership is customer focused and really appreciates you as an individual and your business. Mr. Cohen, thank you for making your dealership something to be very proud of. Sincerely, Scott Welsh Gastonia, NC
Spiros Dedis helped me through the whole process of purchasing my new Volkswagon Passat. His customer service and friendliness was excellent. He went above and beyond with his quality of work, other car salesmen I have worked with in the past did not have the same kind of work ethic. Spiros made it about my satisfaction in my purchase rather than "just a sale". After spending time with me going over the features of the car, he did the same for my wife with just as much quality to his work. My wife came to the dealership after work, and I had already signed papers to purchase the car. The deal was done and still Spiros showed her the car from top to bottom, which ensured us both that we would be satisfied with our purchase. Another employee, Elon (financing), was also very helpful in lowering our interest rate on the car so that we were even more happy with our purchase. He worked with me to get the numbers I was looking for and did an excellent job. The price was right with the luxery of this car and my overall experiene was great and hassle free.
Great group of people to work with. Dealership is willing to go to great lengths to get the price and interest rating you want to pay for the vehicle of your choice.
Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Volkswagen 😜 pendiente hasta el último detalle para que tu compra sea perfecta.... se los recomiendo Saaid Olmedo
Customer service was great staff was friendly welcoming and helpful. Inwould recomend any one to these guys. Will come back to buy another car when the time comes.
I went in for a test drive and the entire staff was kind, courteous, and helpful. I would definitely go back to buy a car!
This car dealership deserves 5+ stars. The people that work there are so above and beyond! I can’t even begin to explain how patient and kind they are. We exclusively worked with Jendy Rodriguez, he is so highly recommend. He was so patient with us and during our time of finding the perfect car. He kept in touch with us and let us reach out when we were ready. He didn’t constantly call, text or email us giving us the space we needed to make a decision. With that non pushy feeling we can back to him when we were ready! This guy is truly the best with so much knowledge about VW vehicles. The head manager Kwasi is unreal as well. Willing to make every customer as happy as possible! The finance manager as well. Everyone inside is willing to get you what you need with a smile on their face. Highly recommend with everything possible to visits these guys to buy a car! You will not regret it!
I came into VW SOUTHCHARLOTTE to look at a used GTI. I was paired up with Jendy who provided me an EXCELLENT car buying experience. He was upfront, not pushy, and encouraged me to weigh all options throughout the buying process. Any areas of doubt I had with the car Jendy was able to help me work through it with warranty options etc... Every purchase option was laid out on the table in front of me for comparison even before I committed to buying the car. I was taken seriously and my time was not wasted which I do appreciate! Would I buy another car from Jendy? YES Would I refer folks to Jendy? YES Did Jendy enhance my experience at VW SouthCharlotte? YES Does Jendy need a raise? YES Will I return to VW South Charlotte because of my experience? YES
Over the past couple of weeks I have been visiting dealerships looking for a spacious hatchback or crossover SUV. I had went into this VW dealership on Wednesday the 18th and found a very nice 2016 Tiguan SE. I returned on Friday the 20th to test drive the car and get a better idea if this was the car I wanted. Jenny greated my girlfriend and I at the door and was easily the most courteous salesman I had spoken with over the past several weeks. He knew the ins and outs of the vehicle and did a fantastic job selling me the car. He was entergeric and polite and felt like he was putting my needs first. At the end of the day and taking over an hour of his time I told him I couldn’t make any moves on the car without my mom and left not knowing when I would be back. The next day my mom decided she wanted to come see the car and so we went back to speak with Jendy again on Saturday. Jendy made ample time for my mom and I as we spent close to 4 hours with him while trying to negotiate purchasing the car. He went on our behalf to negotiate the price of the vehicle multiple times until he got the price to something I could afford the payments on. After we began moving forward with the purchase Jendy made sure to have the car washed and filled up with gas so that it would be ready to go when I drove off the lot that day. I had a beyond pleasurable experience working with Jendy at Volkswagen of South Charlotte and if I needed another car today I would check with him first!
The total experience was great and Jendy was a super help getting us into the car in a morning. One question, are there any preferred car washes to use with the VW SEL?
We came in looking at the VW Atlas after a long day of bouncing from dealership to dealership and looking at all the available mid size SUV’s we decided on a 2018 Atlis. It was slightly used so it was a bad xxx looking car with very few miles. Jendy was our sales person and he was beyond excellent. Great knowledge of the car and just an all around great guy. We told him what we could do money wise and he got right to work with his sales manager and got the deal done. We are very happy with the car and even happier with the service we received from the VW of South Charlotte team. Thanks guys we will definitely be back as I want an Atlas for me as well. Again fantastic place to buy a car.
I bought a car a few years ago and Kwasi was my sales associate. He was super friendly and provided me all the information I needed for my purchase. Now years later every time I come in he is still my favorite person and he greets me with a warm smile.
Bought a car from VW of S. Charlotte a couple of weeks back. I went back with a technical issue I was having with the 12V outlets. Apparently was using an aftermarket jack that was not up to par. Juerg stuck it in an envelope, got the outlets working again and popped the defective jack in an envelope, marking it "Do not use". He then coordinated with Vic Finney to bring the car back to me at my office, as Kwasi was off work that day. I dropped Vic back at the dealership and was on my way. Way to go, guys! Ten out of ten!
Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. This is my second brand new car from them.