CarFax Report

Basic Info

Body:
Sedan
Mileage:
43,324
HWY:
40 MPG
City:
30 MPG
Exterior:
Black
Interior:
Titan Black
Engine:
4 Cyl. 2.0L
Trans:
6-Speed DSG Automatic with

Description

**VOLKSWAGEN CERTIFIED, **NAVIGATION, **POWER SUNROOF, **HEATED LEATHER SEATING, **CLEAN CARFAX.. NO ACCIDENTS!, **BLUETOOTH, **FULLY RECONDITIONED, **SIRIUS SATELITE RADIO, **PREMIUM ALLOY WHEELS, **ONE OWNER, **IPOD CAPABLE.

This vehicle contains the following FEATURES and OPTIONS: 18 Bristol Alloy Wheels, 4-Wheel Disc Brakes, 9 Speakers, ABS brakes, Air Conditioning, AM/FM radio: SiriusXM, Auto-dimming Rear-View mirror, Automatic temperature control, Bodyside moldings, Brake assist, Bumpers: body-color, CD player, Compass, Delay-off headlights, Driver door bin, Driver vanity mirror, Dual front impact airbags, Dual front side impact airbags, DVD-Audio, Electronic Stability Control, Emergency communication system, Exterior Parking Camera Rear, Four wheel independent suspension, Front anti-roll bar, Front Bucket Seats, Front Center Armrest, Front dual zone A/C, Front fog lights, Front reading lights, Fully automatic headlights, Garage door transmitter: HomeLink, Heatable Front Bucket Seats, Heated door mirrors, Heated front seats, Illuminated entry, Leather Shift Knob, Leather steering wheel, Low tire pressure warning, Memory seat, MP3 decoder, Navigation System, Occupant sensing airbag, Outside temperature display, Overhead airbag, Overhead console, Panic alarm, Partial Leather Seating Surfaces, Passenger door bin, Passenger vanity mirror, Power door mirrors, Power driver seat, Power moonroof, Power passenger seat, Power steering, Power windows, Radio data system, Rear anti-roll bar, Rear reading lights, Rear seat center armrest, Rear window defroster, Remote keyless entry, RNS 510 Navigation System, Security system, Speed control, Speed-sensing steering, Split folding rear seat, Steering wheel mounted audio controls, Tachometer, Telescoping steering wheel, Tilt steering wheel, Traction control, Trip computer, Turn signal indicator mirrors, and Variably intermittent wipers. If you would like to know more about this vehicle, just give us a call and we will do whatever we can to make this a convenient and pleasurable experience.
We are the #1 Certified VW dealer in the Carolinas! Offering the best selection and most knowledgeable sales staff around. All vehicles plus tax, tag, documentation and fees. At VW of South Charlotte we offer Market Based Pricing so please call to check on the availability of this vehicle. We are committed to getting you financed and have extremely low interest rates from over 20 different banks. Every vehicle goes through a thorough 112 point inspection to bring the best product to our customers. Here at VW of South Charlotte we strive to put customers first and give them the best product available! Thank you for your business.
Awards:
* 2014 IIHS Top Safety Pick * 2014 KBB.com 10 Most Comfortable Cars Under $30,000

Contact a Top Rated Specialist

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Brandon Douglas

Brandon Douglas

Internet Sales Associate

Certified
36 Reviews
View Bio
Jendy Rodriguez

Jendy Rodriguez

Sales

Certified
26 Reviews
View Bio
Victor Finney

Victor Finney

Sales Consultant

Certified
20 Reviews
View Bio
View All Specialists
Brandon Douglas

Brandon Douglas

Internet Sales Associate

Certified

5 | 36 Reviews
Jendy Rodriguez

Jendy Rodriguez

Sales

Certified

5 | 26 Reviews
Victor Finney

Victor Finney

Sales Consultant

Certified

5 | 20 Reviews
Saaid Olmedo

Saaid Olmedo

Sales & Leasing Representative

Certified

5 | 34 Reviews
Moe Borno

Moe Borno

SALES

Certified

4.8 | 43 Reviews
Bill Patterson

Bill Patterson

Internet sales

Certified

4.8 | 44 Reviews
Kwasi Asante-Ansong

Kwasi Asante-Ansong

Sales Consultant


5 | 69 Reviews
Clovis Brussi

Clovis Brussi

sales


5 | 17 Reviews
Spiros Dedis

Spiros Dedis

Sales Consultant


5 | 145 Reviews
Amber Dowell

Amber Dowell

Sales Consultant


4.8 | 17 Reviews
Danny  McCormick

Danny McCormick

Sales Consultant

Edward L Marquez Jr

Edward L Marquez Jr

Sales Consultant

Brandon Douglas

Brandon Douglas

Internet Sales Associate

36 Reviews
Certified
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 3 years 3 months
Born in Bitburg, Germany and grew up in Florida. I've been with Volkswagen since February 2018 and couldn't be happier. Outside of work I enjoy mountain biking and paintball.
Recent Reviews

Jun 07, 2019

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Wonderful experience buying new Atlas!

Brandon was a pleasure to work with purchasing our new VW Atlas at VW of South Charlotte. We had visited other local dealerships, and Brandon was far and away the best salesperson we dealt with and what ultimately sealed the deal. He has tremendous knowledge of the car and it’s features and ratings, and was very transparent with the pricing. We are thrilled and would definitely recommend Brandon to our friends and family in the market for a new car!

May 28, 2019

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"Excellent customer service / Excellent vehicle knowledge"

Best experience I’ve had in buying a car. Brandon and Moe were true professionals. The listened to all my questions and went above and beyond explaining everything to me. They walked me through buying the car and if I had any questions they answered them. When I got the car Brandon took the time to explain all the accessories and answered my questions.

May 25, 2019

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Great experience!!

Victor and Brandon took great care of me. They met my needs and I left in a 2016 Jetta!! I'm one happy and satisfied customer!!!

May 25, 2019

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Great experience

Brandon was very helpful. He was able to get within my budget for the exact car I wanted. Overall a great experience. I love my new jetta gli.

May 20, 2019

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Great experience

We had to buy a used car and the process was incredibly easy. We took care of everything through the internet sales team and were in and out of the dealership in well under an hour. Made the process of buying a car easy!!!

May 20, 2019

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Great experience

Did most of the process online, so including the test drive I was only in the dealership for a couple hours, which was completely reasonable for buying a car. Brandon made sure I was taken care of and set up with everything I needed. Chris wasn't pushy and went over everything I needed to know and showed me products he honestly thought would benefit me.

May 20, 2019

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Great Customer Service

Worked with Brandon on buying my 2011 Jetta. He was easy to work with and helped me with all questions from the time I walked in until after the sale. Appreciate the great service.

May 01, 2019

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Best Volkswagen in Charlotte

Awesome customer service! Brandon was helpful with everything. Also very knowledgeable, he answered every question I had for him. Definitely will recommend him when buying a vehicle!

Apr 30, 2019

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Car buying made easy!

Had a really good experience from start to finish with Brandon. Initially saw the car online and spoke with Brandon to view the car-made an appointment and saw it later that day. Really happy with the overall service and how smoothly it has all gone. Thank you-hopefully our daughter will like her new 'surprise' car.

Apr 30, 2019

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Excellent service from start to finish!

I am relocating from Jersey City to Charlotte. Brandon meet all my needs and exceeded expectations. I flew in and signed all the paperwork and drove away in my brand new 2019 Jetta. This dealership is your only choice for a five star experience. Thank you, Brandon.

Apr 30, 2019

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Excellent Customer Service

I came in a few Saturdays ago to trade in my 2009 Kia Spectra and purchase a used 2017 VW Jetta. I communicated with Brandon Douglas and Matt Hettel before I came in to the store via text message. They were very responsive to my messages, always answered quickly and made sure to address all the questions I had about the vehicle and the process. When I came in to purchase, everything was so smooth and easy!! I would highly recommend this dealership, they went above and beyond to make sure I was happy with my new car!

Apr 30, 2019

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Great Experience

It was a great experience Brandon did a great job of working with us to get us what our family needed. He was patient with us as we worked through some issues that came up unexpectedly.

Apr 29, 2019

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No pressure, everyone was wonderful

This dealership was wonderful to work with. I usually dislike car shopping but they made it a pleasurable experience. Would not hesitate going back for future purchases

Apr 01, 2019

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Not a mistake

Coming to volkswagon of south charlotte was not a mistake. We spoke with Brandon Douglas and felt comfortable with our car buying decision. Will recommend.

Apr 01, 2019

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No pressure to buy at any given moment

I ended up coming to Volkswagon of South Charlotte, and spoke to Brandon Douglas, simply due to him being highly recommended by one of my friends who said he had a great experience. I at no time felt any pressure to buy a vehicle. He was very knowledgeable on the vehicles that were on the lot and also answered all of my questions that I had. If and when I need another vehicle I will be back.

Apr 01, 2019

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Relaxed no pressure

I was in the market for reasonable priced used vehicle. I had been to several dealerships already and this was my last stop. When I walked in, I was greeted by knowledgeable and professional Jendy. I was pleasantly surprised. I told him my budget and was not pressured to go over it in any way. I didn't test drive that day but came back the next day. Jendy was not there, but Brandon stepped in and equaled the service and knowledge from my initial experience. Purchasing a used care, I am happy that the car is certified and has an extended warranty. I highly recommend this dealership for any vehicle purchase.

Mar 31, 2019

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Very positive experience from start to finish.

Called about a used car based on looking at online inventory. Brandon got right back to me away. Came in and looked at cars and found expertise to be positive. Bought a car the following day and a reasonable price.

Mar 31, 2019

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Amazing

Awesome buying experience. Brandon Douglas made the buying process easy. He really listens to his customers needs and delivers the ultimate buying experience. I recommend him 100%.

Mar 27, 2019

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Buying my first car

It was very easy and painless. With numerous questions answered in a professional and friendly way with the opportunity to come back with open arms.

Mar 25, 2019

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Not stressful

Brandon did not harass me like other car dealers and was respectful of my time and giving me the time I needed to make a decision

Mar 25, 2019

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I had an amazing experience.

I went in to just look at a Tiguan. I did not plan on buying, however everyone was so amazing I decided to buy the car. I was torn between Nissan and Volkswagen and the customer service I received at Volkswagen sealed the deal for me.

Mar 22, 2019

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Tiguan

Had an overall great experience with Bill, Brandon and Chris. Love my new Tiguan! I would gladly recommend them to anyone in the Charlotte area.

Mar 21, 2019

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Awesome!

VW of S Charlotte was awesome! They went above and beyond to get me in the car i wanted. Will def be a repeat customer!

Mar 17, 2019

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Super Helpful

Brandon was super helpful & very informative. He was also well educated about the vehicle features, interior and exterior. He was not pushy but was super confident in the cars he sold.

Mar 17, 2019

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The best!

Brandon made our car buying experience incredibly easy and enjoyable. My husband and I were looking for a specific car within a specific budget and Brandon was able to find us several options. Even after we purchased, Brandon went above and beyond to help us with a few things we needed. He's super nice and helpful and we'll definitely be going back when we need to buy again!

Mar 08, 2019

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Easy Choice

It was a no brainer to bring my business back to VW of South Charlotte. The sales staff was more than willing to answer any questions and concerns I had, while walking me step by step through the process. All in all, I think I made the right choice again

Mar 05, 2019

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CPO Vehicle Puchase

I reached out to the dealership because of a vehicle I found online. Brandon responded and was fantastic! He followed through on everything he said he would do. From calling when he said he would, getting information as he promised, and communicating thoroughly, Brandon is the reason I made the hour drive to the dealership!

Mar 04, 2019

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Great Buying Experience

The sales agent truly listened to what I was looking for, as well as my budget. He found the perfect car that fit everything I was looking for! The buying process was super smooth- the finance personnel had the paperwork ready for us, was easy to talk to, and made everything easy. From test drive to signing was super quick. We were in and out in just a couple of hours. Last time we purchased a vehicle from another dealer, it was an all day ordeal. Very happy with our experience.

Feb 19, 2019

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Best experience getting a car

Brandon was fair, pragmatic, and very knowledgeable about the car. He made my experience quick, efficient, and found the deal that I was looking for. He also has made himself very available - for an end-to-end, seamless car-buying process. I appreciate Brandon and would recommend him to my friends. Thanks Brandon!

Feb 09, 2019

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Great experience

Brandon was my first point of contact with the dealership many months ago and he was there until the end. Very honest , responsive and a pleasure to deal with.

Feb 08, 2019

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Great car great deal

Bill helped me get a car for a good price and even though my situation was difficult we were able to get everything done in a timely manner and had no issues.

Jul 03, 2018

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I’m happy

Brandon Douglas at VW South made my Passat purchase as easy and friendly as one could hope for. His attention to detail and obvious concern for the whole experience is beyond any car buying experience I’ve had... ever. Tell him I sent you.

May 16, 2018

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Brandon D is Your Guy!!!

I have been looking for a vehicle for about 5 months to lease for the first time on my own. As a young girl, the car buying/leasing process is intimidating. Well, that is if you go anywhere else. After looking at other dealerships, I am so glad I ended up at VW South Charlotte. I had the pleasure of working with Brandon D. who was extremely professional, but in a manner that made you feel at ease about such a big purchase. He never pressured me, and always made me feel I could speak my mind and ask questions. He helped me get one heck of a deal, and I HIGHLY recommend him to anyone in search of a vehicle.

Apr 30, 2018

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Great dealership! They'll treat you right.

We just got our second car from VW South Charlotte. Everyone one there is awesome from sales to finance to the service dept. We've always been treated very well! If you're looking for a new car, go see Spiro or Brandon.

Apr 10, 2018

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New car

My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!

Mar 30, 2018

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The best car buying experience ever!!

The car buying process can be frustrating. I have spent hours in a dealership doing paperwork and being hassled about additional warranties and options. But, Brandon Douglas and Matt Hettel made it an absolute breeze. I contacted them because I knew what I wanted, they found it, gave me a great deal (based on other offers I had already received) and even offered to deliver the vehicle as a courtesy to me since I didn't leave in the area. They were super responsive to all of my questions, answered my calls/texts/e-mails and really went above and beyond to make the process as streamlined and easy as possible. I was extremely impressed. If you are thinking about buying a new/used car, I would definitely go see Brandon and Matt at Volkswagen of South Charlotte.

Jendy Rodriguez

Jendy Rodriguez

Sales

26 Reviews
Certified
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
Born & Raised in Long Island, NY & a Dominican heritage! I have loved VW ever since my 2nd car.. a 1994 Jetta 5-Speed! I learned to drive a manual in my Jetta & it brought me into the world of being a car geek! I am passionate about customizing vehicles & making it a one of kind; scooters included! Ask about my custom Honda Ruckus! Also enjoy Mountain Biking & Snowboarding & spending quality time with family! I am excited to assist you & your family in choosing the perfect vehicle that will help create new memories!
Recent Reviews

Jun 07, 2019

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Best experience

Awesome Awesome dealership. Not pushy!! Respectful and helped us get a terrific deal on the Atlas SEL. We really wanted a used Atlas but we found a dream car instead!!! Thank you Jendy!!

Jun 04, 2019

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Premium Treatment on an Atlas SEL Premium

Purchased Atlas SEL Premium 4Motion from Volkswagen of South Charlotte but not before test driving CX9, Pilot, Telluride and XC90. If I had to describe the experience with one word I would use "Professional". Was greeted by Sales Manager Kwasi Ansong who promptly directed me to our Salesman Jendy Rodriguez. Jendy exemplified customer service. He took to the time to understand where we were in the buying process (evaluating various makes and models) before making a final decision and respected our overall timeline given holidays, travel schedules, etc. Upon making the decision to move forward with the Atlas the negotiations were hassle free. Jendy and our Sales Manager Matt Hettel were very straight forward and forthcoming with the pricing of the vehicle and we were able to reach a mutual agreement relatively quickly. We elected to finance the vehicle through the dealership and our experience with Andrew Woods, Finance Manager, was smooth and upsell free which was greatly appreciated. Lastly and most importantly, Jendy Rodriguez went above and beyond in explaining the various features of the Atlas to myself and my wife which made the experience ever the more satisfying. I couldn't recommend Volkswagen of South Charlotte and Jendy Rodriguez more highly.

Jun 01, 2019

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a pleasure to do business with this dealership !

Jendy did a great job right from the start- never pushed us but answered all our questions promptly. I was impressed with the entire dealership. If this vw is as good as your dealership we will have a winner! Thanks, Henry Meetze

May 29, 2019

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Wonderful experience

My husband and I visited this place and looked for an SUV. Jendy nicely talked to us and patiently worked with us on color and questions about features. We got the desired car and had a very good experience here. We recommend this dealer.

May 29, 2019

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Amazing experience

Amazing customer service offered to my family and myself. Very patient and kind. Loved my experience getting a new car at this dealership! Would definitely recommend to anyone.

May 28, 2019

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Wonderful overall experience

My boyfriend and I arrived Saturday at the dealership, spur the moment, to see what type of deal we could find on a new Tiguan. My boyfriend, a long term WV lover and myself, a driver of an Audi, we were both pretty sure we knew we were going to find our next purchase here. However, we never could have known how great our experience with Jendy would be. From the minute we sat down, he was quick to bond with us. He figured out exactly what we needed, keeping in mind exactly what we WANTED. Jendy was able to locate the exact vehicle that I wanted and he and the finance department/management team was able to get us to a payment that really worked perfectly for us. We were there for a couple hours, as expected during the car buying process, however, we enjoyed every minute. We laughed, chatted, explored, stayed very hydrated (Jendy loves to offer water bottles) AND left with a wonderful purchase. Overall, we HIGHLY recommend this dealer AND JENDY! Next time you need a car, head to this dealership... you will not be disappointed! THANKS AGAIN :)

May 28, 2019

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5 and counting...

Formerly a die-hard Volvo driver, I just purchased my 2nd Alltrack, the 5th VW for our household in 8 years. My husband's GTI was the first. Then Peter (we miss him) sold me my 1st Alltrack. Young texter totalled it on 77 nine mos later -we all survived. Kwazi sold mey Atlas. True luxury machine, but I never got over losing my Alltrack, so...enter Jendy. We went to buy my son a car and got a great deal on a 2013 Jetta. Loaded, Low miles. Diesel. MANUAL!!!! 4.5 yr/54k mi warranty from modification (April, so score!!!). Jendy was patient, and found us the perfect first car for him. Then, on a whim, I said Id trade my Atlas if he could make it work. 18os old, commuter miles a bit high, but he did it!! So I'm back in my beloved Alltrack, brand new, AND IT'S MANUAL!!! Grateful and impressed don't begin to describe it. Drew and Chris in finance were the icing on the cake! As for service, Joerg, Al, and all the guys make it easy. Longer story slightly short: love doing business with VWSC!

Apr 30, 2019

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Great guy

Jendy was the man! Very felt like I was being pushed into buying. Great guy! You guys lucked out with him treat him well. I will definitely be trying to get my friends to come look at some cars!!

Apr 30, 2019

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My experience

I was originally interested in another vehicle but Jendy showed me around and gave me a chance to look at some other options. From what he showed me I was able to find a car that not only worked with my needs/wants, it was also certified and in great condition. With very little hassle and a fair price I was able to make a decision that I dont regret. Will be recommending him and the dealership in the future.

Apr 15, 2019

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Awesome Experience!

This dealership is by far the best dealership that I’ve ever been to. From their service department, to their sales department. Top notch! I highly recommend purchasing your next VW here! It’ll be well worth the visit!

Apr 06, 2019

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Amazing

I had great people to work with. I had a very difficult situation to deal with, and they all certainly worked their magic helping me! Saaid and Jendy were awesome.

Apr 03, 2019

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Jendy is awesome!

Jendy made my car buying experience a great one. He was spot on with his knowledge of the vehicles and pointed me in the right direction on choosing my first Volkswagen! He was able to nail down the numbers I wanted and the overall experience at the dealership was great. We were in and out in no time and it was a buying experience I won’t forget. As soon as my wife’s lease is up we are headed back to buy an Atlas from my guy Jendy, and maybe I’ll convince him to ride a Harley one day!

Apr 01, 2019

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Relaxed no pressure

I was in the market for reasonable priced used vehicle. I had been to several dealerships already and this was my last stop. When I walked in, I was greeted by knowledgeable and professional Jendy. I was pleasantly surprised. I told him my budget and was not pressured to go over it in any way. I didn't test drive that day but came back the next day. Jendy was not there, but Brandon stepped in and equaled the service and knowledge from my initial experience. Purchasing a used care, I am happy that the car is certified and has an extended warranty. I highly recommend this dealership for any vehicle purchase.

Mar 27, 2019

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Surprised by the experience

This car buying experience went by a lot smoother than we had imagined. They got us into a great price range and the exact car we wanted.

Mar 21, 2019

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Best car buying experience ever

We came in here with not much hope about getting a car in our price range but we were more than pleasant surprised at the out come and love our Jetta! Jendy and Drew made the car buying experience more enjoyable.

Mar 03, 2019

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Fantastic customer service and deal!

I cannot say enough good things about Jendy (my sales rep), Drew (the financial manager) and the car deal I received. I gave my terms and wants up front and things happened all in one day! Look forward to having the staff help me keep my Jetta in top form for years to come.

Mar 02, 2019

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Love our pick and our salesman

My husband and I just went to test drive an Arlas. We love the fact our salesman listened to my needs and my husbands wants!

Feb 24, 2019

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Jendy is the man!

Jendy sold me my 2018 Passat and he made it a fun and educating experience. Cool and low on the pressure, Jendy knows more about cars than almost anyone I’ve met for his age, so do not let his young appearance distract you! He explained parts of the car I had never understood before (such as different transmission types, etc.) very well to me and how cars compare from an honest perspective. This was great and a very personable approach for me as I was new car shopping with very little knowledge on the mechanical differences. I ended up not only comparing different cars during my search, but also the different car salesmen I met, and Jendy became my benchmark comparison for a helpful, curteous, and professional salesman. Bonus- he even convinced my father to let me go with the lighter colored interior which he knew I wanted so badly, but my dad was SO against! How did you do it Jendy? I don’t know but thank you so much! -Becky

Feb 20, 2019

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Excelente Servicio y Profesionalismo

Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Volkswagen 😜 pendiente hasta el último detalle para que tu compra sea perfecta.... se los recomiendo Saaid Olmedo

Feb 07, 2019

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Great fast and easy!

Customer service was great staff was friendly welcoming and helpful. Inwould recomend any one to these guys. Will come back to buy another car when the time comes.

Dec 29, 2018

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Excellent Experience

I went in for a test drive and the entire staff was kind, courteous, and helpful. I would definitely go back to buy a car!

Jul 24, 2018

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Unbelievable car buying experience

This car dealership deserves 5+ stars. The people that work there are so above and beyond! I can’t even begin to explain how patient and kind they are. We exclusively worked with Jendy Rodriguez, he is so highly recommend. He was so patient with us and during our time of finding the perfect car. He kept in touch with us and let us reach out when we were ready. He didn’t constantly call, text or email us giving us the space we needed to make a decision. With that non pushy feeling we can back to him when we were ready! This guy is truly the best with so much knowledge about VW vehicles. The head manager Kwasi is unreal as well. Willing to make every customer as happy as possible! The finance manager as well. Everyone inside is willing to get you what you need with a smile on their face. Highly recommend with everything possible to visits these guys to buy a car! You will not regret it!

Jul 24, 2018

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This guy IS A KEEPER!

I came into VW SOUTHCHARLOTTE to look at a used GTI. I was paired up with Jendy who provided me an EXCELLENT car buying experience. He was upfront, not pushy, and encouraged me to weigh all options throughout the buying process. Any areas of doubt I had with the car Jendy was able to help me work through it with warranty options etc... Every purchase option was laid out on the table in front of me for comparison even before I committed to buying the car. I was taken seriously and my time was not wasted which I do appreciate! Would I buy another car from Jendy? YES Would I refer folks to Jendy? YES Did Jendy enhance my experience at VW SouthCharlotte? YES Does Jendy need a raise? YES Will I return to VW South Charlotte because of my experience? YES

Jul 23, 2018

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The best dealership experience I’ve ever had!

Over the past couple of weeks I have been visiting dealerships looking for a spacious hatchback or crossover SUV. I had went into this VW dealership on Wednesday the 18th and found a very nice 2016 Tiguan SE. I returned on Friday the 20th to test drive the car and get a better idea if this was the car I wanted. Jenny greated my girlfriend and I at the door and was easily the most courteous salesman I had spoken with over the past several weeks. He knew the ins and outs of the vehicle and did a fantastic job selling me the car. He was entergeric and polite and felt like he was putting my needs first. At the end of the day and taking over an hour of his time I told him I couldn’t make any moves on the car without my mom and left not knowing when I would be back. The next day my mom decided she wanted to come see the car and so we went back to speak with Jendy again on Saturday. Jendy made ample time for my mom and I as we spent close to 4 hours with him while trying to negotiate purchasing the car. He went on our behalf to negotiate the price of the vehicle multiple times until he got the price to something I could afford the payments on. After we began moving forward with the purchase Jendy made sure to have the car washed and filled up with gas so that it would be ready to go when I drove off the lot that day. I had a beyond pleasurable experience working with Jendy at Volkswagen of South Charlotte and if I needed another car today I would check with him first!

Jun 08, 2018

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The total experience was great.

The total experience was great and Jendy was a super help getting us into the car in a morning. One question, are there any preferred car washes to use with the VW SEL?

Jun 01, 2018

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Great buying experience, even better car

We came in looking at the VW Atlas after a long day of bouncing from dealership to dealership and looking at all the available mid size SUV’s we decided on a 2018 Atlis. It was slightly used so it was a bad xxx looking car with very few miles. Jendy was our sales person and he was beyond excellent. Great knowledge of the car and just an all around great guy. We told him what we could do money wise and he got right to work with his sales manager and got the deal done. We are very happy with the car and even happier with the service we received from the VW of South Charlotte team. Thanks guys we will definitely be back as I want an Atlas for me as well. Again fantastic place to buy a car.

Victor Finney

Victor Finney

Sales Consultant

20 Reviews
Certified
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Jun 05, 2019

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Great experience!!

Victor was terrific to work with. Very professional, easy going and approachable. Would highly recommend him to anyone. He made the process quick and painless. When I stopped back by the dealership a few days later Victor was busy with another client and Saaid helped answer some questions regarding the many features of my new car. He was very patient and obviously enjoyed his job!

May 29, 2019

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Professional, welcoming, and efficient

I was assisted by Victor Finney & Andrew Woods. Both were helpful in being professional in welcoming me into their offices and making the car-buying process clear and informative. Both were also superb in their ability to relate in a personal level and not simply talk about business. The above characteristics of each made buying a car from them comfortable and worthwhile.

May 28, 2019

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Fast and Easy

Walked in at 9:30, out by 11:30. I told Victor what I wanted, what price range I was looking to get it in and he made it happen. Everything was a breeze. I would highly recommend Volkswagen of South Charlotte and stop in and see Victor...

May 25, 2019

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Excellent service 3rd time purchasing from this dealer

This is the 3rd time we have purchased a vehicle from Volkswagen of South Charlotte and every time it gets better. Excellent service friendly helpful informative A+++

May 25, 2019

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Great experience!!

Victor and Brandon took great care of me. They met my needs and I left in a 2016 Jetta!! I'm one happy and satisfied customer!!!

May 13, 2019

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Excellent experience

We worked with Vic at VW of S. Charlotte and had a great experience. The process was simple. There was no pressure to purchase. He was very responsive to our questions. Everyone involved in the process was helpful, courteous and treated us with respect. Would highly recommend VW of Sout Charlotte AND Victor.

Apr 23, 2019

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Super Easy Process!

Vic was patient, easy to work with and took great care of us. This was my first lease and we were in and out in no time with no surprises!!!

Apr 16, 2019

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Awesome experience!

This is not my first new car, but it has by far been my best experience in buying a car. Both Vic and Chris made my experience super easy and enjoyable.

Apr 09, 2019

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Great first time car buying experience!

Everyone at the dealership is kind and respectful. We worked with Victor who was great. We Will definitely be going back for our next car!

Mar 27, 2019

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Great experience

This dealership is just amazing so easy to work with and very friendly. They make purchasing or leasing a car very seamlessly and end up with the car you love and will not put you in anything less

Mar 25, 2019

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I had an amazing experience.

I went in to just look at a Tiguan. I did not plan on buying, however everyone was so amazing I decided to buy the car. I was torn between Nissan and Volkswagen and the customer service I received at Volkswagen sealed the deal for me.

Mar 14, 2019

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Car purchase

No pressure dealership. I got the car I wanted at a very reasonable price. Our salesperson, Vic, was very helpful and patient. He went out of his way to make sure we were happy with our purchase.

Mar 09, 2019

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Great VW dealership

Zero pressure with great results, the way buying a car should be! I actually had a really great experience. Purchased the CPO VW without hesitation and left completely satisfied.

Mar 09, 2019

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I'm always waiting the the other shoe to drop

Not this time I was so nervous but Victor his manager Patrick and Chris in Finance made this such a easy and simple process from the test drive to working with my credit union they were so accommodating and constantly reassuring. Thank you guys so very much I'm very very pleased with my car and especially with my experience with VOLKSWAGEN OF SOUTH CHARLOTTE ??????????

Feb 25, 2019

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Great experience with Victor Finney at VW South Charlotte

My husband and I had a wonderful experience at VW South Charlotte. All of our questions and concerns were addressed throughout the process. Great communication without any sense of pushiness. We are so pleased with our new car and we look forward to working with this dealership in the future!

Feb 22, 2019

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Wish I could give Vic and the whole team 10 stars!!

I can’t say enough about my experience with Vic and the VW South Charlotte team - and I never even set foot on the lot! I called Vic about a car I saw on their website ten minutes before closing. Within a few days, Vic had the car detailed, gassed up and drove it to me himself - all because I couldn’t make it into the dealership. He was so genuine, sincere and patient. He was attentive and detail-oriented - made sure I was comfortable with the entire process and never once did I feel rushed or pressured. If you need a car - VW South Charlotte, and especially Vic is where you need to go!

Feb 15, 2019

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Baby Shaq is the best!

Vic was easy going and made this sale one of the easiest car purchases ever. Had he been pushy at all I would have walked away in an instant. Plus we found a scratch on the window and he got it fixed without question. I love my new car!

Feb 14, 2019

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New car

Thanks Victor, you made buying my new Tiguan a fun experience. It was not a hard sell, they gave me the best deal I could possibly want. Thanks again I will definitely come back to this dealer.

Feb 10, 2019

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Easy to work with and respectful

Really enjoyed my car buying experience today. Vic was great to work with - easy-going, no pressure, accommodating and pleasant to chat with - the same as I found every team member there to be. They respected my time and made it as fast and as smooth as possible. Will definitely recommend to anyone!

Feb 09, 2019

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Car buying was smooth and fast

Really appreciate Victors honesty and his friendliness helping us selecting and buying our 2018 Volkswagon Atlas. The car is everything we needed and wanted! Drives like a dream!

Saaid Olmedo

Saaid Olmedo

Sales & Leasing Representative

34 Reviews
Certified
Contact Me
Dealership Experience 1 years 7 months
Industry Experience 2 years 10 months
#THEMANWITHTHEVWTATTOO Hello, my name is Saaid. I work for VW of South Charlotte in Charlotte NC. I am from Acapulco MX, I miss the beach life, haha, but I love what I do. I am friendly and outgoing. I love my line of work because I like meeting new people every day. I've loved cars before I could even talk, so I am definitely what you call a "Car Guy". My passion for the VW brand started the very 1st car I owned, which was a 1995 VW Golf 5spd manual(MK3). It was the base model with roll-up windows and even a Cassette player lol, but I loved it. It had 215 thousand miles when I bought it, was daily driven for 10 years and had around 330 thousand miles when I finally sold it. The engine was never rebuilt, nor did the car have any other major problems. in my own opinion and experience, it's all about the service and maintenance. Hope to meet you soon!.
Recent Reviews

Jun 18, 2019

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all good

all good wonderful experience buying new 2019 jetta awesome dealership professional easy going and approachable would highly recommend to friend and family good good good

Jun 14, 2019

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OUTSTANDING !

Over the past 40+ years my husband and I have purchased and leased many vehicles. We have experienced many dealerships and many sales people. Some good and some not so good. Our most recent experience was absolutely outstanding. From the moment we walked in the door at Volkswagen of South Charlotte we were greeted in a very pleasant manner but never felt like we were being “attacked”. Everyone was very helpful but we never felt pressured. My husband had spoken to Saaid Olmedo previously so we asked for him as he was expecting us. I am always a bit wary as a female in a car dealership but from the minute I met Saaid I knew I was in good hands. Saaid walked in with a genuine smile and his hand extended to shake my hand. You can tell a lot by someone’s handshake as I work in sales also and Saaid was impressing me. (Believe me when I say it takes a lot to win me over.) From that point Saaid was extremely helpful. You could tell he loves his job, he knows his product and he does an outstanding job of educating the customer without being “pushy”. Needless to say we walked out with a car that evening ONLY because of SAAID. I had no intention of leaving with a car that day but after spending several hours with Saaid I knew I was making the right decision. I love my new Passat and I love the buying experience I had at VW of South Charlotte but MOST OF ALL I LOVED working with Saaid....... I highly recommend him and I will pass his name along to everyone I know who is looking for a VW....... he’s the man with the VW tattoo on his arm ! Now that’s dedication to the product you sell !!! P.S. Drew Woods in Finance was great, too ! Didn’t want to forget him.....

Jun 05, 2019

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Great experience!!

Victor was terrific to work with. Very professional, easy going and approachable. Would highly recommend him to anyone. He made the process quick and painless. When I stopped back by the dealership a few days later Victor was busy with another client and Saaid helped answer some questions regarding the many features of my new car. He was very patient and obviously enjoyed his job!

May 09, 2019

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Strong Hug for Saaid Olmedo.

In the company of my family I went to VW of South Charlotte to see the used cars. We were taken care of by Saaid. Thanks to him we were able to realize our purchase without any problem. During our visit Saaid demonstrated high professionalism,excellent education, great knowledge of his work and positive attitude. All this positively influenced us to make our decision. Thanks for been so kind.

May 01, 2019

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Great customer service!

Saaid Olmedo, is a VW, enthusiast who knows the business of selling automobiles. He is an asset to your organization. Please give him a promotion, which is deserving.

Apr 28, 2019

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Excellent from Start to Finish

This was one of the best dealership experiences I have ever had. The customer service was excellent, and Bill had the cars I was looking to test drive waiting for me up front when I arrived. All of the members of Volkswagen of South Charlotte I dealt with were professional, courteous, and dedicated to ensuring I had a great car buying experience. This is undoubtedly the best VW dealer in the state. Do not hesitate to give these guys a call.

Apr 06, 2019

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Amazing

I had great people to work with. I had a very difficult situation to deal with, and they all certainly worked their magic helping me! Saaid and Jendy were awesome.

Apr 01, 2019

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Great customer service

Best VW dealership everyone is great and very helpful in every way. They answer all your questions related to cars and finance. 10 stars all the way.

Mar 08, 2019

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Easy Choice

It was a no brainer to bring my business back to VW of South Charlotte. The sales staff was more than willing to answer any questions and concerns I had, while walking me step by step through the process. All in all, I think I made the right choice again

Mar 06, 2019

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Best car buying experience ever!

I had the pleasure of working with the best car dealership i have ever been to. Saaid my salesman wasn't pressuring. He took the time to explain everything i wanted to know about the vw i was buying. Matt another salesman rode with me on the test drive and just in case i wasn't sure about the one i was test driving he was still looking for other jettas i might want to look at. The last person i met was Christopher Woodard the finance manager, he made the effort of going over everything in detail without taking up alot of time because i was driving back to Georgia that day which is a 4 and a half hour drive and i was almost 6 in the evening. I must say if i had to do it all over again i wouldn't change a THING! Would recommend this dealership to everyone i know!!

Mar 05, 2019

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Survey

Everyone was very nice and helpful and took the time to go over things. Very good at follow up. The had a lot of great cars in stock.

Feb 27, 2019

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No hassle and no pressure

Best car buying experience in 20 years. Salesman very knowlegable and friendly. Great team. Low pressure sales and very respectful. Very thorough with the entire sales process and spending time educating me about the new car.

Feb 22, 2019

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BEST SERVICE EVER!!!

Very knowledgeable about the product which I loved. He found out what my needs and wants were and landed me on the perfect vehicle that met all of them! The most smoothest experience ever buying a car! I recommend this dealership to everyone. There is no reason that this is the #1 VW dealership in the Carolinas. But please make sure you ask for the guy with the VW tattoo!! #themanwithvwtattoo

Feb 21, 2019

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Great customer service and knowledge!!!

Saaid gave us great service looking for a new VW. His knowledge was awesome!!! His personality made the experience a great one and we will be back.

Feb 20, 2019

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Best over the phone customer service

Saaid answered all my questions thoroughly and without hesitation. Saaid is very knowledgeable and I can tell he loves his job. I wish there were other salesmen like him. Where at other dealerships, salesmen are just trying to sell you something without caring about the customers requests. Saaid really listened to all my questions and really made me feel catered to and made me wish I could buy a car right this second. He was very up front and honest with me. He went out of his way to get me all the information I requested. Thank you Saaid! Keep up the awesome work!

Feb 20, 2019

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Most knowledgeable VW salesman in Charlotte

Saaid is the best salesman you could ever hope to get when buying a VW! Extremely knowledgeable and friendly. Don’t waste your time elsewhere. Saaid at VW Of South Charlotte is all you need to know.

Feb 20, 2019

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Excelente Servicio y Profesionalismo

Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Volkswagen 😜 pendiente hasta el último detalle para que tu compra sea perfecta.... se los recomiendo Saaid Olmedo

Feb 20, 2019

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Very profesional

Very profesional. A great guy to talk too. He explained to me everything that I needed to know and answered all my questions.!!! Great person.

Feb 19, 2019

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Excellent

I recently went to VW of South CLT to see what my options were, Saaid was very helpful, had so much knowledge about VW. All my concerns and doubts were answered. The man has a gift. Planning a second visit to go see Saaid, only this time to walk out with a brand new car!!!

Feb 19, 2019

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Amazing friendly service

My experience was great and also my sales person Saadi Olmedo was Friendly and well knowledgeable. He Helped me understand and listen to my needs .

Feb 15, 2019

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Excellent experience

Thank you Saaid and Christopher for making the purchase of Kelsey’s Jetta a pleasant experience! We will definitely be recommending Volkswagen of South Charlotte.

Feb 15, 2019

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Mr. Saaid Olmedo

Single-handedly THE BEST automotive sales experiences that I have EVER had. Mr. Olmedo was TREMENDOUSLY helpful, knowledgeable and friendly. He made the entire process easy and comfortable. Every other vehicle I purchased was a long drawn out ordeal that stressed me out. Saaid created a very relaxed but still exciting atmosphere. I HIGHLY recommend this dealership and more importantly, Mr. Olmedo for anyone looking to purchase their next vehicle. THANK YOU VW OF SOUTH CHARLOTTE AND MR. SAAID OLMEDO!!!!!

Feb 14, 2019

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Saaid Olmedo did an awesome job!

I definitely recommend this dealership. It's very clean, everyone is nice and personable and they got me out of there quickly. My sales guy Saaid was super helpful and laid back. Good job guys!

Feb 06, 2019

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All the tingles!! Best experience ever!!

Saaaaaiiiiid!!! Dude! This man was awesome!! I have discovered a brother from another mother. His attention to detail runs parallel to VW's and it just radiates!! Needless to say, I finally have the car of my dreams!!! My 2019 GTI SE gives all the tingles and then some and the buying experience was the icing and cherry on top. Andrew was also fantastic in making sure that everything was discussed and understood and they were both just so down to earth and so humbly passionate in what they do. The best a buyer could ask for! Thank you Saaid and Andrew. And thank you Kwasi for the great chat. It was so great to meet you. You guys have a returning VW family member here for life!! Many, many thanks!!! Marjorie #THEMANWITHTHEVWTATTOO

Feb 04, 2019

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Customer Service at it’s best!

I want to say Thank you to Saaid as he made my experience so simple! He was professional, yet down to Earth, honest and all around great guy! He drove my new Jetta all the way to Cary from South Charlotte dealership and for that I am so very grateful because he didn’t have to do that but he did. I would also like to say thank you Alden who worked with us to set all of this up. You are amazing! Thank you both! Keisha

Nov 13, 2018

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Traded in Honda Van for 2016 Tiguan

Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly. We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle!

Aug 31, 2018

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Great Dealership

Our experience with sales consultant, Amber Dowell was very rewarding; she was knowledgeable of and attentive to our needs. Overall, Volkswagen Of South Charlotte is a great dealership.

Aug 02, 2018

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Saaid Olmedo

How many times have you been to a dealership and felt that you know more about the cars than their own sales people !? I know it happened to me pretty frequently. However, not when you see Saaid Olmedo (Sales Consultant) at VW of South Charlotte. I am driving a VW Golf GTI Autobahn with all packages you can buy. After my Android S8 got an update over night, my Golf connected me constantly to MirrorLink instead of Android Auto. I went to VW South Charlotte the same day and three people (sales + service) could not figure out how to solve the problem. Since I had another appointment I left and spent two hours to google the problem for a solution (btw, this is a very common problem and google could not help me either). I returned two days later VW of South Charlotte with more time, hoping that someone would be able to help. Well, the front desk connected me with Saaid Olmedo. Saaid walked with me to my car, knowing that I will not buy a new car from him. Still, he sat down, fixed the problem in less than a minute and showed me many other amazing features I did not even know I have. Saaid new everything about my car and took the time to explain all these features. But the best - listen to this - he hitched up his shirt sleeves and showed me a tattoo ... a big blue VW-logo. He is a VW enthusiast since decades and just loves VW. This passion for the brand and his friendly & kind personality will definitely get me back to him next time I am buying a VW !!

Jun 29, 2018

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Leasing a Tiguan S

My wife and I met with Amber Dowell to lease a Tiguan S. We had many questions as we never leased a vehicle before. Amber took her time to explain the leasing process to us. She also showed us the the Tiguan S and took us for a test ride. She answered all of our questions on the SUV. When we returned to the showroom we asked about the SE model. she showed us one and explained the differences. We asked for pricing on both which she was happy to get for us. In the end we leased the S. Amber was exceptional to work with we spent over 2 hours with her on the leasing of the SUV. she was happy to work with us. As we left the showroom with our SUV she told us any questions to give her a call. Amber followed up the next day to see if everything was okay. We said we had a few questions on the Apple App and she told us to come in and she would be happy to show us how it works. When we came in Amber was waiting for us, she answered our questions and showed us how to work it. There was an app she could not get to work, she went into the office and came back with Saaid Olmedo who was able to show us all how it worked. This shows me how confident Amber is, if it was someone else they may not have asked for help. We have already recommended Amber to a friend and will continue to do so. I am looking forward to working with Amber on a 2019 model I am interested in. She said when it arrives she will contact me. If you want a VW go to VW of South Charlotte and ask for amber Dowell. Ken Olson

Jun 23, 2018

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Great experience

Again a great experience at VW South. My 3rd VW purchased there in my lifelong love of VWs - from Bugs to Tiguans. Ask for #manwithVWtatoo

Apr 13, 2018

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Great!

The experience with Saaid was Great! I got the car that I wanted from my trade and I am loving every minute of driving now!

Apr 03, 2018

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Snowglobe

Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha

Mar 30, 2018

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Great salesman

I loved my salesman Saaid Olmedo. Saaid was so knowledgable any question I had he knew the answer. Saaid took the time and showed me how to work every feature on my new Atlas. When I left the dealership I was very confident in my purchase. Volkswagen of South Charlotte was very fair to deal with. Andrew Woods in the finance department was very personable. Andrew explain in detail all about the warranties.

Mar 17, 2018

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My kids had a blast!

What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to leave. :) What happened you ask....my kids ended up having a blast, the staff was incredible, and it ended up being my best car buying experience ever. So not what I was expecting. My kids enjoyed the kids play area, but mostly played hide and seek (staff involved), talked with employees etc. They had fresh pizza and while I was doing paperwork they literally sat down with my kids and fed them. Seriously my kids want to go hang out there now, LOL. I had a great experience with Saaid, Moe, Alden, and I can't remember my finance person's name (sorry Blue Shirt Guy). I am now and forever a VW girl!

Moe Borno

Moe Borno

SALES

43 Reviews
Certified
Contact Me
Dealership Experience 4 years 4 months
Industry Experience 18 years 11 months
Recent Reviews

Jun 03, 2019

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Great Service!

Moe kept the process very efficient and straightforward. He made himself available for any questions and found a deal that fit my needs. Overall, I was pleased with the experience!

Jun 01, 2019

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Happy we shopped with Moe

Moe kept everything very straightforward and was patient with us no matter how many different cars we looked at and no matter what time of day we came to see him. Even though we were shopping at the end of a big sale, we never felt over pressured and left feeling like we got the vehicle we wanted at a fair price. In the end, what more can you ask for

May 29, 2019

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New VW Atlas

Came into the store to check out the Atlas. Left with a brand new car! Excellent service from start to finish. Thank you so much! I would recommend VW of South Charlotte to anyone looking for a car!

May 29, 2019

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Mo is the best!!!

Mo is the kindest, most patient salesman. He made sure I understood everything before I made my purchase and I never felt any pressure. I hope he is there to help me every time my lease ends because I appreciate him and will always be loyal to him.

May 28, 2019

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"Excellent customer service / Excellent vehicle knowledge"

Best experience I’ve had in buying a car. Brandon and Moe were true professionals. The listened to all my questions and went above and beyond explaining everything to me. They walked me through buying the car and if I had any questions they answered them. When I got the car Brandon took the time to explain all the accessories and answered my questions.

May 22, 2019

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I will definitely come back!

Moe knows all the features of the cars. He was very professional and very kind. I made a good deal on my car easily. I will definitely come back!

May 06, 2019

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Amazing service from start to finish!

We walked into South Charlotte VW this morning and were greeted by Moe who was more than ready to help us find the car we were looking for without feeling like we had to settle on what we wanted. And he succeeded! We found exactly what we wanted and working with him to get out the door with it was nice and friendly. He was very accommodating and informative, making sure we were happy with our purchase. I appreciated the ease of working with him and that he had the car packed ready to go with our kids car seats cleaned (after all, they are the VIPs in our new ride).

May 03, 2019

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Easiest car shopping experience

Everyone was friendly, helpful, and knowledgeable. We appreciate the service we received before, during, and after the purchasing process. We look forward to visiting again, the next time we are in the market for a new vehicle!

Apr 28, 2019

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Moe and Chris were fantastic

Moe helped me find the vehicle that I need for a new job, perfectly meeting the needs I have. Chris was honest and amazing with financing, yes he talked me into some extras, but he truly helped me understand the benefit and didn’t push for something I don’t need.

Apr 21, 2019

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Thank you

Moe was awesome. He made the process very quick and easy. He was extremely friendly. We would definitely recommend shower Charlotte Volkswagen and Moe to everyone we know.

Apr 03, 2019

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Wonderful

This was one of the best car buying experience I have ever had and we were not in the dealership all day. The facility was very comfortable and very clean.

Mar 29, 2019

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Friendly Customer Service

We are very impressed with VW and our experience with Josh. He was kind, knowledgeable and walked us through step by step in our buying process. He explained options and listened to every detail of what I was looking for in my next car. We came in not expecting to buy a new car but Josh was able to work with his team in finding my perfect car! I had a Honda CRV and was looking to upgrade to the Atlas. I loved my Honda but I'm loving my Atlas more!! I will most definitely recommend VW to family and friends! I also want to thank Moe for helping us get our key for our second key fob. When we picked up the car one of the key fobs was missing the key, Moe was very helpful with getting this fixed for us and making sure the key works properly before I left! Thank you for all your hard work and help Josh and Moe!! We really appreciate it !!

Mar 20, 2019

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Amazing Experience

I had an exceptional experience working with Moe, Patrick, and Chris. They were so helpful, honest, and straight to the point. They made me feel so welcome and important to them. They gave me a great deal without all the negotiating. Everything was amazing and I’m in love with my new Volkswagen. Forever leasing through them....thanks guys!

Mar 09, 2019

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Love my Tiguan!

Moe Borno was extremely helpful and took the time to let me test drive a couple of different vehicles that I was interested in. He cared about what I was looking for and found the perfect vehicle for me. I highly recommend Moe to anyone looking for a Volkswagen!

Mar 09, 2019

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Great VW dealership

Zero pressure with great results, the way buying a car should be! I actually had a really great experience. Purchased the CPO VW without hesitation and left completely satisfied.

Mar 08, 2019

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Awesome Customer Service

This guy gave me the best customer experience from a car dealership! The fact that he listened to my want and dislikes and matched what I was looking for to the inventory perfectly. I’d recommend Moe Borno to anyone looking for a VW, Thanks man I really appreciate you helping me and my mother!

Feb 14, 2019

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Love my Toureg

This was my second car I’ve purchased there and couldn’t be happier with the level of service I received. Spiro and Moe are the greatest! They found the exact vehicle I was looking for and within my budget.

Feb 09, 2019

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Great experience

Brandon was my first point of contact with the dealership many months ago and he was there until the end. Very honest , responsive and a pleasure to deal with.

Jan 16, 2019

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Pleasant Experience

As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesman, Moe Borno! Both were friendly and professional. Moe listened attentively and was very helpful . There was no pressure. My son and I left and returned in the afternoon to close the deal. I have never bought so fast! Kudos also to the affable and conscientious Chris Woodard who finalized the paperwork Thank you all for a very pleasant experience! Really like my new car, but in a few years I would enjoy buying from you again and will definitely recommend you to others!

Dec 13, 2018

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Great service and friendly.

Was just coming into see what they could due for me after another dealership racked me over the coals a few years back. Moe was able to get me in a new car and got me on the right track. He worked quickly and didn't take my whole day. Very professional and friendly. Christopher was also friendly and helpful in making decisions about financing and extras such as GAP insurance. There was no pressure as i was making decisions.

Nov 19, 2018

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Helpful and made the experience simple

This was my family’s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend.

Jul 28, 2018

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Our second time leasing a car with Volkswagen of South Cha

So here we are again with Volkswagen of South Charlotte turning in our 2016 Passat and leasing the new 2018 model. The reason why we are doing this is simply due to the fact we obviously like the cars and selection of models but more important, the relationship with the dealership. Spiros Dedis is a seasoned sales executive that knows his product well. He has looked out for our best interest each time and made sure we were comfortable and knowledgeable regarding each of the features of the cars we have leased. Al in service is spot on with following up on scheduled maintenance and Drew in finance is quite the gentleman to work with. The owner, Mark Cohen, makes sure that we continue to be happy and has been available for any support ( which we have not needed). My wife and I highly recommend them and have sent some of our friends there as well to visit with Spiros for their vehicle requirements. Patrick works closely to ensure that everyone feels they got their “Deal” and leaves with a big smile. By the way- bagels, coffee, and two lounges even with desk areas, to relax during any visit.

Jul 28, 2018

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Kicked out for requesting breakdown of dealer installed opts

Moe was rude, aggressive, and extremely offensive. Unwilling to provide detailed breakdown of the $1,300 dealer installed options, then kicked me out of the dealership. Entire encounter lasted 10 minutes. His last words to me were "Thanks for wasting my entire morning". Also lied by saying he was a Sales Manager, which another employee confirmed he is not. I don't know how this guy maintains his job, clearly untrustworthy, buyers beware.

Jun 29, 2018

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Couldn’t be happier

Everyone was incredibly helpful and made me feel comfortable throughout the entire experience, from initial emails to signing the final paperwork. I felt like Michael, Moe and Andrew all had my best interest in mind and did everything they could to ensure I had a pleasant experience.

May 25, 2018

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Superior service and family oriented

This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.

May 15, 2018

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No pressure and simple

We went in to "look" and ended up leasing! The 2018 Atlas is incredible. We worked with Moe and Drew and had a great experience with them both.

Apr 10, 2018

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New car

My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!

Apr 03, 2018

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Snowglobe

Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha

Mar 22, 2018

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Good buying experience

Good buying experience with knowledgeable staff and prompt response time. They really took the time to elaborate on the various options for our new car and gave useful recommendations. Would recommend!

Mar 17, 2018

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My kids had a blast!

What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to leave. :) What happened you ask....my kids ended up having a blast, the staff was incredible, and it ended up being my best car buying experience ever. So not what I was expecting. My kids enjoyed the kids play area, but mostly played hide and seek (staff involved), talked with employees etc. They had fresh pizza and while I was doing paperwork they literally sat down with my kids and fed them. Seriously my kids want to go hang out there now, LOL. I had a great experience with Saaid, Moe, Alden, and I can't remember my finance person's name (sorry Blue Shirt Guy). I am now and forever a VW girl!

Mar 15, 2018

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Wonderful Experience

We had a wonderful experience at this dealership! It didn't feel like a car dealership at all! Jendy was great, and very kind! Moe,the manager was so friendly and not pushy at all! Drew handled our financing, and was very quick and painless! I highly recommend all of them!

Feb 25, 2018

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Issues resolved to my satisfaction

All issues were resolved. The team went out of their way to make things right. Mark Cohen is an excellent manager. I worked with Ryan O'Sheilds online and through text to get a deal set up due to the distance to the dealership. I was very clear that I was looking for a clean vehicle, and explained in detail about experiences at other dealerships that I did not want to happen again. Although really wouldn't budge on their internet price, we came to an agreement. I stressed my requirements of the car being clean, paint being in top condition. I was very clear that needed to know about any and all flaws before I made the drive, because it is a long drive and I would have a baby with me, and hoped to have paperwork and everything prepared as much as possible before I arrived. I was assured it was flawless, that everything would be ready. Upon arrival, the vehicle was not up to the expectation set by my conversations with the salesman. The rear bumper was not attached properly, visibly loose and not aligned. The paint was swirled badly and had many scuffs and scratches, all of which could be easily repaired with a simple buff and polish. Two of the tires had moderate sidewall damage. The driver's door handle was missing a plastic cover; the metal lock cylinder was exposed. The interior was barely clean; the tan leather seats were mildly dirty and wiped in the main visible areas only, any deeper investigation revealed dirt and grime. The driver’s seat had a poorly done tear repair that did not match the color, looking like a light coffee stain in about a 6" square area. I requested that these things be taken care of before purchase. They were only willing to attach the bumper properly and order the cover for the door handle. Moe Borno was the sales manager throughout the process. He was somewhat passive aggressive and combative, as well as slightly condescending. There was a distinct feeling that my requests were ridiculous and that I was just trying to drive the price down. I was told multiple times that they could not go any lower or spend any money fixing the vehicle, even though I never once requested a price adjustment, simply asked that the expectation set during my communications with the salesman be upheld. In the end I purchased the vehicle because I like it, not because it was a good deal; I will still have to invest to have the paint mechanically corrected, the leather seat repaired and interior cleaned, and purchase two tires. The process took 4 hours, plus 3 hours of drive time. The dealership is very nice, Coffee, water and bagels are available. The parking area was not large enough for the volume of customers there. I was given my choice of nice VW keychains upon completing the paperwork.

Feb 16, 2018

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Great Experience

I had a great experience purchasing a car from VW of South Charlotte, I purchased a CPO 2016 VW Black Passat. Brandon Douglas helped me a bunch throughout this entire purchase. I wasn't very happy during my first visit due to certain reasons, however the sales manager Moe and The owner Mark actually reached out to me and helped me out. Everything was handled very professionally, such a great buying experience.

Jan 28, 2018

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Great service

I would highly recommend VW South Charlotte not only for great vehicles (Atlas) but also their commitment to the customer. I would recommend Sabrina Stewart for her knowledge of the vehicles and the ease of getting a deal done. I also worked with Moe and Chris and they too were excellent. Go see Sabrina, Moe and Chris and get that new VW from VW South Charlotte.

Jan 27, 2018

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Great services

I couldn’t be happier how Spiros made sure that I would be happy with the car I would purchase and was patient will I made sure to get the car of my dreams. I couldn’t be happier.

Jan 25, 2018

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Awesome experience

The management and the team was so goodl. They were so friendly and was helpful. they stayed till 11:30pm to get all the stuffs cleared for me

Jan 17, 2018

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Fabulous experience!

From the moment we walked in it was a great experience. From sales to finance to simple questions they were not pushy and quite helpful. Highly recommend considering this dealership for a car.

Jan 14, 2018

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Straightforward, Honest, Efficient.

I saw the car I wanted online and live out of town but from the time I called to the day I drove the car home, the sales rep, and management, Kasey Hardt and Moe Borno was entirely professional and straightforward, There was no hassling. Any questions were taken care of remotely, and when I got to town, the paperwork and financing was efficient and stress free.

Jan 06, 2018

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Sales expereince

Patient and thorough educators. Now that we own a VW the team has made us feel a part of their family. Highly recommend seeking out Ryan to help narrow your selection and then teach the finer points of being VW owner/operator. Oh- one last thing. You need to seek out and at least shake their manager, Mo Borno’s, busy hand.

Dec 29, 2017

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Excellent Experience

I had a wonderful experience. I was greeted as soon as I came to the door and I was offered a drink. I felt very comfortable. I spoke with Moe over the phone and he made sure the car I was interested in was available by the time I got there. Sam Iam took out a lot of time to help my family and I purchase a vehicle. Excellent service!

Dec 29, 2017

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Helpful

He was very helpful with his service he helped my wife find the perfect car for her and i will recommend Sam to anyone that needs help for a car

Dec 21, 2017

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Not your typical automobile purchase

Typically, I walk into a car dealership with a certain expectation of frustrations to come. Sam listeed to what I needed and had understanding of what I was looking for and made the experience exceptional. Sam took the time to introduce me to management as well as the service department and provided a top-notch experience. I will be recommending this dealership to my colleagues and friends and encourage those reading to do so as well. Rob Rogers and Lisa Rogers

Dec 09, 2017

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Awesome Product from a Super Dealership!

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, …) we drove off in an Atlas and never looked back! VW’s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas’ leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas’ driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas’ factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff “shares” customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best “out the door” price. Many dealerships wait until the end of the month to get serious. Every day is the “end of the month” at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

Bill Patterson

Bill Patterson

Internet sales

44 Reviews
Certified
Recent Reviews

May 18, 2019

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great experience

Great experience working with Bill. Bill provided me with lots of info during email conversation and answered all my questions during the test drive. Drove home a brand new Tiguan. Highly recommend.

May 01, 2019

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Great experience!!

Looking for a car for my son. Worked with Bill Patterson. Got a great deal and left very happy. I highly recommend Volkswagen of South Charlotte and Bill Patterson.

Apr 28, 2019

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Excellent from Start to Finish

This was one of the best dealership experiences I have ever had. The customer service was excellent, and Bill had the cars I was looking to test drive waiting for me up front when I arrived. All of the members of Volkswagen of South Charlotte I dealt with were professional, courteous, and dedicated to ensuring I had a great car buying experience. This is undoubtedly the best VW dealer in the state. Do not hesitate to give these guys a call.

Apr 25, 2019

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Purchased second car

Just purchased second car with Bill Patterson and Chris Woodard it has been a great experience!!After totalling my 2017 lease they were both kind and helpful!!!

Apr 15, 2019

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Seamless internet purchase

Bill Patterson in the internet sales department made the purchase of our new vehicle easy and seamless...even from another state! We arrived and all of your paperwork was ready to sign - no haggling or pressure!

Apr 08, 2019

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An awesome experience!

I had the pleasure of working with Bill Patterson and his wonderful sales manager Kwasi! Now let me tell you my situation was not the best. I had about $9000 negative equity in my trade with $167k miles to go along with it! Needless to say I arrived around 2pm and left around 430 pm in my brand new 2019 Volkswagen Tiguan SEL! 2.5 hours. Maybe 15 minutes negotiating- we were ready for one another and I was out! This has been by far the best car buying experience for me and I didn’t have to pay 5k down or even $2k down for that matter. They took care of me and all within the confines of my budget. No pressure, no pain just clean , upstanding, respectful customer service!!!! Bill and Kwasi - I can’t thank you enough!!!!! Shonda S.

Apr 06, 2019

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Love This Dealership and the Employees!

Great customer service and always a pleasant experience! This is my 3rd VW and I am very thrilled to stay loyal to the company and the employees!

Mar 24, 2019

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Quick and easy

Bill was great! Easy to work with and knowledgeable. I always dread going to the car dealership, Bill had me in and out in under 3 hours which was awesome! Thanks Bill :)

Mar 23, 2019

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Easiest and most honest car buying experience!

Bill helped me find the perfect car for me, got me approved and in my new car in one day! He even worked with my work schedule to get me in and out and on my way to work on time! Absolutely the most wonderful car buying experience I’ve ever had. Would certainly recommend this dealership and Bill to others!

Mar 22, 2019

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Tiguan

Had an overall great experience with Bill, Brandon and Chris. Love my new Tiguan! I would gladly recommend them to anyone in the Charlotte area.

Mar 09, 2019