Basic Info

Body:
4dr Car
HWY:
36 MPG
City:
25 MPG
Exterior:
Deep Black Pearl
Interior:
Titan Black
Engine:
Intercooled Turbo Regular Unleaded I-4 2.0 L/121
Trans:
6-Speed Automatic w/OD

Description

The 2019 Volkswagen Passat … still manages to offer several advanced driver aids. - Autotrader

Contact a Top Rated Specialist

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Brandon Douglas

Brandon Douglas

Internet Sales Associate

Certified
37 Reviews
View Bio
Jendy Rodriguez

Jendy Rodriguez

Sales

Certified
26 Reviews
View Bio
Moe Borno

Moe Borno

SALES

Certified
43 Reviews
View Bio
View All Specialists
Brandon Douglas

Brandon Douglas

Internet Sales Associate

Certified

5 | 37 Reviews
Jendy Rodriguez

Jendy Rodriguez

Sales

Certified

5 | 26 Reviews
Moe Borno

Moe Borno

SALES

Certified

4.8 | 43 Reviews
Kwasi Asante-Ansong

Kwasi Asante-Ansong

Sales Consultant


5 | 69 Reviews
Saaid Olmedo

Saaid Olmedo

Sales & Leasing Representative


5 | 34 Reviews
Spiros Dedis

Spiros Dedis

Sales Consultant


5 | 145 Reviews
Victor Finney

Victor Finney

Sales Consultant


5 | 20 Reviews
Clovis Brussi

Clovis Brussi

sales


5 | 17 Reviews
Bill Patterson

Bill Patterson

Internet sales


4.8 | 44 Reviews
Danny  McCormick

Danny McCormick

Sales Consultant

Edward L Marquez Jr

Edward L Marquez Jr

Sales Consultant

Brandon Douglas

Brandon Douglas

Internet Sales Associate

37 Reviews
Certified
Contact Me
Dealership Experience 1 years 6 months
Industry Experience 3 years 4 months
Born in Bitburg, Germany and grew up in Florida. I've been with Volkswagen since February 2018 and couldn't be happier. Outside of work I enjoy mountain biking and paintball.
Recent Reviews

Jun 30, 2019

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Great service

These guys were on point like a sharpened no 2 pencil. Great service, ask for Brandon and Andrew! Number one attitude and great environment out there

Jun 07, 2019

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Wonderful experience buying new Atlas!

Brandon was a pleasure to work with purchasing our new VW Atlas at VW of South Charlotte. We had visited other local dealerships, and Brandon was far and away the best salesperson we dealt with and what ultimately sealed the deal. He has tremendous knowledge of the car and it’s features and ratings, and was very transparent with the pricing. We are thrilled and would definitely recommend Brandon to our friends and family in the market for a new car!

May 28, 2019

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"Excellent customer service / Excellent vehicle knowledge"

Best experience I’ve had in buying a car. Brandon and Moe were true professionals. The listened to all my questions and went above and beyond explaining everything to me. They walked me through buying the car and if I had any questions they answered them. When I got the car Brandon took the time to explain all the accessories and answered my questions.

May 25, 2019

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Great experience!!

Victor and Brandon took great care of me. They met my needs and I left in a 2016 Jetta!! I'm one happy and satisfied customer!!!

May 25, 2019

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Great experience

Brandon was very helpful. He was able to get within my budget for the exact car I wanted. Overall a great experience. I love my new jetta gli.

May 20, 2019

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Great experience

We had to buy a used car and the process was incredibly easy. We took care of everything through the internet sales team and were in and out of the dealership in well under an hour. Made the process of buying a car easy!!!

May 20, 2019

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Great experience

Did most of the process online, so including the test drive I was only in the dealership for a couple hours, which was completely reasonable for buying a car. Brandon made sure I was taken care of and set up with everything I needed. Chris wasn't pushy and went over everything I needed to know and showed me products he honestly thought would benefit me.

May 20, 2019

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Great Customer Service

Worked with Brandon on buying my 2011 Jetta. He was easy to work with and helped me with all questions from the time I walked in until after the sale. Appreciate the great service.

May 01, 2019

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Best Volkswagen in Charlotte

Awesome customer service! Brandon was helpful with everything. Also very knowledgeable, he answered every question I had for him. Definitely will recommend him when buying a vehicle!

Apr 30, 2019

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Car buying made easy!

Had a really good experience from start to finish with Brandon. Initially saw the car online and spoke with Brandon to view the car-made an appointment and saw it later that day. Really happy with the overall service and how smoothly it has all gone. Thank you-hopefully our daughter will like her new 'surprise' car.

Apr 30, 2019

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Excellent service from start to finish!

I am relocating from Jersey City to Charlotte. Brandon meet all my needs and exceeded expectations. I flew in and signed all the paperwork and drove away in my brand new 2019 Jetta. This dealership is your only choice for a five star experience. Thank you, Brandon.

Apr 30, 2019

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Excellent Customer Service

I came in a few Saturdays ago to trade in my 2009 Kia Spectra and purchase a used 2017 VW Jetta. I communicated with Brandon Douglas and Matt Hettel before I came in to the store via text message. They were very responsive to my messages, always answered quickly and made sure to address all the questions I had about the vehicle and the process. When I came in to purchase, everything was so smooth and easy!! I would highly recommend this dealership, they went above and beyond to make sure I was happy with my new car!

Apr 30, 2019

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Great Experience

It was a great experience Brandon did a great job of working with us to get us what our family needed. He was patient with us as we worked through some issues that came up unexpectedly.

Apr 29, 2019

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No pressure, everyone was wonderful

This dealership was wonderful to work with. I usually dislike car shopping but they made it a pleasurable experience. Would not hesitate going back for future purchases

Apr 01, 2019

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Not a mistake

Coming to volkswagon of south charlotte was not a mistake. We spoke with Brandon Douglas and felt comfortable with our car buying decision. Will recommend.

Apr 01, 2019

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No pressure to buy at any given moment

I ended up coming to Volkswagon of South Charlotte, and spoke to Brandon Douglas, simply due to him being highly recommended by one of my friends who said he had a great experience. I at no time felt any pressure to buy a vehicle. He was very knowledgeable on the vehicles that were on the lot and also answered all of my questions that I had. If and when I need another vehicle I will be back.

Apr 01, 2019

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Relaxed no pressure

I was in the market for reasonable priced used vehicle. I had been to several dealerships already and this was my last stop. When I walked in, I was greeted by knowledgeable and professional Jendy. I was pleasantly surprised. I told him my budget and was not pressured to go over it in any way. I didn't test drive that day but came back the next day. Jendy was not there, but Brandon stepped in and equaled the service and knowledge from my initial experience. Purchasing a used care, I am happy that the car is certified and has an extended warranty. I highly recommend this dealership for any vehicle purchase.

Mar 31, 2019

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Very positive experience from start to finish.

Called about a used car based on looking at online inventory. Brandon got right back to me away. Came in and looked at cars and found expertise to be positive. Bought a car the following day and a reasonable price.

Mar 31, 2019

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Amazing

Awesome buying experience. Brandon Douglas made the buying process easy. He really listens to his customers needs and delivers the ultimate buying experience. I recommend him 100%.

Mar 27, 2019

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Buying my first car

It was very easy and painless. With numerous questions answered in a professional and friendly way with the opportunity to come back with open arms.

Mar 25, 2019

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Not stressful

Brandon did not harass me like other car dealers and was respectful of my time and giving me the time I needed to make a decision

Mar 25, 2019

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I had an amazing experience.

I went in to just look at a Tiguan. I did not plan on buying, however everyone was so amazing I decided to buy the car. I was torn between Nissan and Volkswagen and the customer service I received at Volkswagen sealed the deal for me.

Mar 22, 2019

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Tiguan

Had an overall great experience with Bill, Brandon and Chris. Love my new Tiguan! I would gladly recommend them to anyone in the Charlotte area.

Mar 21, 2019

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Awesome!

VW of S Charlotte was awesome! They went above and beyond to get me in the car i wanted. Will def be a repeat customer!

Mar 17, 2019

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Super Helpful

Brandon was super helpful & very informative. He was also well educated about the vehicle features, interior and exterior. He was not pushy but was super confident in the cars he sold.

Mar 17, 2019

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The best!

Brandon made our car buying experience incredibly easy and enjoyable. My husband and I were looking for a specific car within a specific budget and Brandon was able to find us several options. Even after we purchased, Brandon went above and beyond to help us with a few things we needed. He's super nice and helpful and we'll definitely be going back when we need to buy again!

Mar 08, 2019

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Easy Choice

It was a no brainer to bring my business back to VW of South Charlotte. The sales staff was more than willing to answer any questions and concerns I had, while walking me step by step through the process. All in all, I think I made the right choice again

Mar 05, 2019

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CPO Vehicle Puchase

I reached out to the dealership because of a vehicle I found online. Brandon responded and was fantastic! He followed through on everything he said he would do. From calling when he said he would, getting information as he promised, and communicating thoroughly, Brandon is the reason I made the hour drive to the dealership!

Mar 04, 2019

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Great Buying Experience

The sales agent truly listened to what I was looking for, as well as my budget. He found the perfect car that fit everything I was looking for! The buying process was super smooth- the finance personnel had the paperwork ready for us, was easy to talk to, and made everything easy. From test drive to signing was super quick. We were in and out in just a couple of hours. Last time we purchased a vehicle from another dealer, it was an all day ordeal. Very happy with our experience.

Feb 19, 2019

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Best experience getting a car

Brandon was fair, pragmatic, and very knowledgeable about the car. He made my experience quick, efficient, and found the deal that I was looking for. He also has made himself very available - for an end-to-end, seamless car-buying process. I appreciate Brandon and would recommend him to my friends. Thanks Brandon!

Feb 09, 2019

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Great experience

Brandon was my first point of contact with the dealership many months ago and he was there until the end. Very honest , responsive and a pleasure to deal with.

Feb 08, 2019

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Great car great deal

Bill helped me get a car for a good price and even though my situation was difficult we were able to get everything done in a timely manner and had no issues.

Jul 03, 2018

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I’m happy

Brandon Douglas at VW South made my Passat purchase as easy and friendly as one could hope for. His attention to detail and obvious concern for the whole experience is beyond any car buying experience I’ve had... ever. Tell him I sent you.

May 16, 2018

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Brandon D is Your Guy!!!

I have been looking for a vehicle for about 5 months to lease for the first time on my own. As a young girl, the car buying/leasing process is intimidating. Well, that is if you go anywhere else. After looking at other dealerships, I am so glad I ended up at VW South Charlotte. I had the pleasure of working with Brandon D. who was extremely professional, but in a manner that made you feel at ease about such a big purchase. He never pressured me, and always made me feel I could speak my mind and ask questions. He helped me get one heck of a deal, and I HIGHLY recommend him to anyone in search of a vehicle.

Apr 30, 2018

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Great dealership! They'll treat you right.

We just got our second car from VW South Charlotte. Everyone one there is awesome from sales to finance to the service dept. We've always been treated very well! If you're looking for a new car, go see Spiro or Brandon.

Apr 10, 2018

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New car

My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!

Mar 30, 2018

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The best car buying experience ever!!

The car buying process can be frustrating. I have spent hours in a dealership doing paperwork and being hassled about additional warranties and options. But, Brandon Douglas and Matt Hettel made it an absolute breeze. I contacted them because I knew what I wanted, they found it, gave me a great deal (based on other offers I had already received) and even offered to deliver the vehicle as a courtesy to me since I didn't leave in the area. They were super responsive to all of my questions, answered my calls/texts/e-mails and really went above and beyond to make the process as streamlined and easy as possible. I was extremely impressed. If you are thinking about buying a new/used car, I would definitely go see Brandon and Matt at Volkswagen of South Charlotte.

Jendy Rodriguez

Jendy Rodriguez

Sales

26 Reviews
Certified
Contact Me
Dealership Experience 1 years 6 months
Industry Experience 1 years 6 months
Born & Raised in Long Island, NY & a Dominican heritage! I have loved VW ever since my 2nd car.. a 1994 Jetta 5-Speed! I learned to drive a manual in my Jetta & it brought me into the world of being a car geek! I am passionate about customizing vehicles & making it a one of kind; scooters included! Ask about my custom Honda Ruckus! Also enjoy Mountain Biking & Snowboarding & spending quality time with family! I am excited to assist you & your family in choosing the perfect vehicle that will help create new memories!
Recent Reviews

Jun 07, 2019

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Best experience

Awesome Awesome dealership. Not pushy!! Respectful and helped us get a terrific deal on the Atlas SEL. We really wanted a used Atlas but we found a dream car instead!!! Thank you Jendy!!

Jun 04, 2019

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Premium Treatment on an Atlas SEL Premium

Purchased Atlas SEL Premium 4Motion from Volkswagen of South Charlotte but not before test driving CX9, Pilot, Telluride and XC90. If I had to describe the experience with one word I would use "Professional". Was greeted by Sales Manager Kwasi Ansong who promptly directed me to our Salesman Jendy Rodriguez. Jendy exemplified customer service. He took to the time to understand where we were in the buying process (evaluating various makes and models) before making a final decision and respected our overall timeline given holidays, travel schedules, etc. Upon making the decision to move forward with the Atlas the negotiations were hassle free. Jendy and our Sales Manager Matt Hettel were very straight forward and forthcoming with the pricing of the vehicle and we were able to reach a mutual agreement relatively quickly. We elected to finance the vehicle through the dealership and our experience with Andrew Woods, Finance Manager, was smooth and upsell free which was greatly appreciated. Lastly and most importantly, Jendy Rodriguez went above and beyond in explaining the various features of the Atlas to myself and my wife which made the experience ever the more satisfying. I couldn't recommend Volkswagen of South Charlotte and Jendy Rodriguez more highly.

Jun 01, 2019

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a pleasure to do business with this dealership !

Jendy did a great job right from the start- never pushed us but answered all our questions promptly. I was impressed with the entire dealership. If this vw is as good as your dealership we will have a winner! Thanks, Henry Meetze

May 29, 2019

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Wonderful experience

My husband and I visited this place and looked for an SUV. Jendy nicely talked to us and patiently worked with us on color and questions about features. We got the desired car and had a very good experience here. We recommend this dealer.

May 29, 2019

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Amazing experience

Amazing customer service offered to my family and myself. Very patient and kind. Loved my experience getting a new car at this dealership! Would definitely recommend to anyone.

May 28, 2019

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Wonderful overall experience

My boyfriend and I arrived Saturday at the dealership, spur the moment, to see what type of deal we could find on a new Tiguan. My boyfriend, a long term WV lover and myself, a driver of an Audi, we were both pretty sure we knew we were going to find our next purchase here. However, we never could have known how great our experience with Jendy would be. From the minute we sat down, he was quick to bond with us. He figured out exactly what we needed, keeping in mind exactly what we WANTED. Jendy was able to locate the exact vehicle that I wanted and he and the finance department/management team was able to get us to a payment that really worked perfectly for us. We were there for a couple hours, as expected during the car buying process, however, we enjoyed every minute. We laughed, chatted, explored, stayed very hydrated (Jendy loves to offer water bottles) AND left with a wonderful purchase. Overall, we HIGHLY recommend this dealer AND JENDY! Next time you need a car, head to this dealership... you will not be disappointed! THANKS AGAIN :)

May 28, 2019

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5 and counting...

Formerly a die-hard Volvo driver, I just purchased my 2nd Alltrack, the 5th VW for our household in 8 years. My husband's GTI was the first. Then Peter (we miss him) sold me my 1st Alltrack. Young texter totalled it on 77 nine mos later -we all survived. Kwazi sold mey Atlas. True luxury machine, but I never got over losing my Alltrack, so...enter Jendy. We went to buy my son a car and got a great deal on a 2013 Jetta. Loaded, Low miles. Diesel. MANUAL!!!! 4.5 yr/54k mi warranty from modification (April, so score!!!). Jendy was patient, and found us the perfect first car for him. Then, on a whim, I said Id trade my Atlas if he could make it work. 18os old, commuter miles a bit high, but he did it!! So I'm back in my beloved Alltrack, brand new, AND IT'S MANUAL!!! Grateful and impressed don't begin to describe it. Drew and Chris in finance were the icing on the cake! As for service, Joerg, Al, and all the guys make it easy. Longer story slightly short: love doing business with VWSC!

Apr 30, 2019

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Great guy

Jendy was the man! Very felt like I was being pushed into buying. Great guy! You guys lucked out with him treat him well. I will definitely be trying to get my friends to come look at some cars!!

Apr 30, 2019

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My experience

I was originally interested in another vehicle but Jendy showed me around and gave me a chance to look at some other options. From what he showed me I was able to find a car that not only worked with my needs/wants, it was also certified and in great condition. With very little hassle and a fair price I was able to make a decision that I dont regret. Will be recommending him and the dealership in the future.

Apr 15, 2019

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Awesome Experience!

This dealership is by far the best dealership that I’ve ever been to. From their service department, to their sales department. Top notch! I highly recommend purchasing your next VW here! It’ll be well worth the visit!

Apr 06, 2019

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Amazing

I had great people to work with. I had a very difficult situation to deal with, and they all certainly worked their magic helping me! Saaid and Jendy were awesome.

Apr 03, 2019

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Jendy is awesome!

Jendy made my car buying experience a great one. He was spot on with his knowledge of the vehicles and pointed me in the right direction on choosing my first Volkswagen! He was able to nail down the numbers I wanted and the overall experience at the dealership was great. We were in and out in no time and it was a buying experience I won’t forget. As soon as my wife’s lease is up we are headed back to buy an Atlas from my guy Jendy, and maybe I’ll convince him to ride a Harley one day!

Apr 01, 2019

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Relaxed no pressure

I was in the market for reasonable priced used vehicle. I had been to several dealerships already and this was my last stop. When I walked in, I was greeted by knowledgeable and professional Jendy. I was pleasantly surprised. I told him my budget and was not pressured to go over it in any way. I didn't test drive that day but came back the next day. Jendy was not there, but Brandon stepped in and equaled the service and knowledge from my initial experience. Purchasing a used care, I am happy that the car is certified and has an extended warranty. I highly recommend this dealership for any vehicle purchase.

Mar 27, 2019

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Surprised by the experience

This car buying experience went by a lot smoother than we had imagined. They got us into a great price range and the exact car we wanted.

Mar 21, 2019

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Best car buying experience ever

We came in here with not much hope about getting a car in our price range but we were more than pleasant surprised at the out come and love our Jetta! Jendy and Drew made the car buying experience more enjoyable.

Mar 03, 2019

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Fantastic customer service and deal!

I cannot say enough good things about Jendy (my sales rep), Drew (the financial manager) and the car deal I received. I gave my terms and wants up front and things happened all in one day! Look forward to having the staff help me keep my Jetta in top form for years to come.

Mar 02, 2019

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Love our pick and our salesman

My husband and I just went to test drive an Arlas. We love the fact our salesman listened to my needs and my husbands wants!

Feb 24, 2019

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Jendy is the man!

Jendy sold me my 2018 Passat and he made it a fun and educating experience. Cool and low on the pressure, Jendy knows more about cars than almost anyone I’ve met for his age, so do not let his young appearance distract you! He explained parts of the car I had never understood before (such as different transmission types, etc.) very well to me and how cars compare from an honest perspective. This was great and a very personable approach for me as I was new car shopping with very little knowledge on the mechanical differences. I ended up not only comparing different cars during my search, but also the different car salesmen I met, and Jendy became my benchmark comparison for a helpful, curteous, and professional salesman. Bonus- he even convinced my father to let me go with the lighter colored interior which he knew I wanted so badly, but my dad was SO against! How did you do it Jendy? I don’t know but thank you so much! -Becky

Feb 20, 2019

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Excelente Servicio y Profesionalismo

Es un magnífico vendedor tiene excelente conocimiento del vehículo y una habilidad increíble para agradar al cliente de manera que no te vayas sin tú Volkswagen 😜 pendiente hasta el último detalle para que tu compra sea perfecta.... se los recomiendo Saaid Olmedo

Feb 07, 2019

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Great fast and easy!

Customer service was great staff was friendly welcoming and helpful. Inwould recomend any one to these guys. Will come back to buy another car when the time comes.

Dec 29, 2018

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Excellent Experience

I went in for a test drive and the entire staff was kind, courteous, and helpful. I would definitely go back to buy a car!

Jul 24, 2018

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Unbelievable car buying experience

This car dealership deserves 5+ stars. The people that work there are so above and beyond! I can’t even begin to explain how patient and kind they are. We exclusively worked with Jendy Rodriguez, he is so highly recommend. He was so patient with us and during our time of finding the perfect car. He kept in touch with us and let us reach out when we were ready. He didn’t constantly call, text or email us giving us the space we needed to make a decision. With that non pushy feeling we can back to him when we were ready! This guy is truly the best with so much knowledge about VW vehicles. The head manager Kwasi is unreal as well. Willing to make every customer as happy as possible! The finance manager as well. Everyone inside is willing to get you what you need with a smile on their face. Highly recommend with everything possible to visits these guys to buy a car! You will not regret it!

Jul 24, 2018

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This guy IS A KEEPER!

I came into VW SOUTHCHARLOTTE to look at a used GTI. I was paired up with Jendy who provided me an EXCELLENT car buying experience. He was upfront, not pushy, and encouraged me to weigh all options throughout the buying process. Any areas of doubt I had with the car Jendy was able to help me work through it with warranty options etc... Every purchase option was laid out on the table in front of me for comparison even before I committed to buying the car. I was taken seriously and my time was not wasted which I do appreciate! Would I buy another car from Jendy? YES Would I refer folks to Jendy? YES Did Jendy enhance my experience at VW SouthCharlotte? YES Does Jendy need a raise? YES Will I return to VW South Charlotte because of my experience? YES

Jul 23, 2018

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The best dealership experience I’ve ever had!

Over the past couple of weeks I have been visiting dealerships looking for a spacious hatchback or crossover SUV. I had went into this VW dealership on Wednesday the 18th and found a very nice 2016 Tiguan SE. I returned on Friday the 20th to test drive the car and get a better idea if this was the car I wanted. Jenny greated my girlfriend and I at the door and was easily the most courteous salesman I had spoken with over the past several weeks. He knew the ins and outs of the vehicle and did a fantastic job selling me the car. He was entergeric and polite and felt like he was putting my needs first. At the end of the day and taking over an hour of his time I told him I couldn’t make any moves on the car without my mom and left not knowing when I would be back. The next day my mom decided she wanted to come see the car and so we went back to speak with Jendy again on Saturday. Jendy made ample time for my mom and I as we spent close to 4 hours with him while trying to negotiate purchasing the car. He went on our behalf to negotiate the price of the vehicle multiple times until he got the price to something I could afford the payments on. After we began moving forward with the purchase Jendy made sure to have the car washed and filled up with gas so that it would be ready to go when I drove off the lot that day. I had a beyond pleasurable experience working with Jendy at Volkswagen of South Charlotte and if I needed another car today I would check with him first!

Jun 08, 2018

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The total experience was great.

The total experience was great and Jendy was a super help getting us into the car in a morning. One question, are there any preferred car washes to use with the VW SEL?

Jun 01, 2018

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Great buying experience, even better car

We came in looking at the VW Atlas after a long day of bouncing from dealership to dealership and looking at all the available mid size SUV’s we decided on a 2018 Atlis. It was slightly used so it was a bad xxx looking car with very few miles. Jendy was our sales person and he was beyond excellent. Great knowledge of the car and just an all around great guy. We told him what we could do money wise and he got right to work with his sales manager and got the deal done. We are very happy with the car and even happier with the service we received from the VW of South Charlotte team. Thanks guys we will definitely be back as I want an Atlas for me as well. Again fantastic place to buy a car.

Moe Borno

Moe Borno

SALES

43 Reviews
Certified
Contact Me
Dealership Experience 4 years 5 months
Industry Experience 19 years
Recent Reviews

Jun 03, 2019

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Great Service!

Moe kept the process very efficient and straightforward. He made himself available for any questions and found a deal that fit my needs. Overall, I was pleased with the experience!

Jun 01, 2019

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Happy we shopped with Moe

Moe kept everything very straightforward and was patient with us no matter how many different cars we looked at and no matter what time of day we came to see him. Even though we were shopping at the end of a big sale, we never felt over pressured and left feeling like we got the vehicle we wanted at a fair price. In the end, what more can you ask for

May 29, 2019

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New VW Atlas

Came into the store to check out the Atlas. Left with a brand new car! Excellent service from start to finish. Thank you so much! I would recommend VW of South Charlotte to anyone looking for a car!

May 29, 2019

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Mo is the best!!!

Mo is the kindest, most patient salesman. He made sure I understood everything before I made my purchase and I never felt any pressure. I hope he is there to help me every time my lease ends because I appreciate him and will always be loyal to him.

May 28, 2019

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"Excellent customer service / Excellent vehicle knowledge"

Best experience I’ve had in buying a car. Brandon and Moe were true professionals. The listened to all my questions and went above and beyond explaining everything to me. They walked me through buying the car and if I had any questions they answered them. When I got the car Brandon took the time to explain all the accessories and answered my questions.

May 22, 2019

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I will definitely come back!

Moe knows all the features of the cars. He was very professional and very kind. I made a good deal on my car easily. I will definitely come back!

May 06, 2019

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Amazing service from start to finish!

We walked into South Charlotte VW this morning and were greeted by Moe who was more than ready to help us find the car we were looking for without feeling like we had to settle on what we wanted. And he succeeded! We found exactly what we wanted and working with him to get out the door with it was nice and friendly. He was very accommodating and informative, making sure we were happy with our purchase. I appreciated the ease of working with him and that he had the car packed ready to go with our kids car seats cleaned (after all, they are the VIPs in our new ride).

May 03, 2019

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Easiest car shopping experience

Everyone was friendly, helpful, and knowledgeable. We appreciate the service we received before, during, and after the purchasing process. We look forward to visiting again, the next time we are in the market for a new vehicle!

Apr 28, 2019

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Moe and Chris were fantastic

Moe helped me find the vehicle that I need for a new job, perfectly meeting the needs I have. Chris was honest and amazing with financing, yes he talked me into some extras, but he truly helped me understand the benefit and didn’t push for something I don’t need.

Apr 21, 2019

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Thank you

Moe was awesome. He made the process very quick and easy. He was extremely friendly. We would definitely recommend shower Charlotte Volkswagen and Moe to everyone we know.

Apr 03, 2019

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Wonderful

This was one of the best car buying experience I have ever had and we were not in the dealership all day. The facility was very comfortable and very clean.

Mar 29, 2019

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Friendly Customer Service

We are very impressed with VW and our experience with Josh. He was kind, knowledgeable and walked us through step by step in our buying process. He explained options and listened to every detail of what I was looking for in my next car. We came in not expecting to buy a new car but Josh was able to work with his team in finding my perfect car! I had a Honda CRV and was looking to upgrade to the Atlas. I loved my Honda but I'm loving my Atlas more!! I will most definitely recommend VW to family and friends! I also want to thank Moe for helping us get our key for our second key fob. When we picked up the car one of the key fobs was missing the key, Moe was very helpful with getting this fixed for us and making sure the key works properly before I left! Thank you for all your hard work and help Josh and Moe!! We really appreciate it !!

Mar 20, 2019

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Amazing Experience

I had an exceptional experience working with Moe, Patrick, and Chris. They were so helpful, honest, and straight to the point. They made me feel so welcome and important to them. They gave me a great deal without all the negotiating. Everything was amazing and I’m in love with my new Volkswagen. Forever leasing through them....thanks guys!

Mar 09, 2019

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Love my Tiguan!

Moe Borno was extremely helpful and took the time to let me test drive a couple of different vehicles that I was interested in. He cared about what I was looking for and found the perfect vehicle for me. I highly recommend Moe to anyone looking for a Volkswagen!

Mar 09, 2019

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Great VW dealership

Zero pressure with great results, the way buying a car should be! I actually had a really great experience. Purchased the CPO VW without hesitation and left completely satisfied.

Mar 08, 2019

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Awesome Customer Service

This guy gave me the best customer experience from a car dealership! The fact that he listened to my want and dislikes and matched what I was looking for to the inventory perfectly. I’d recommend Moe Borno to anyone looking for a VW, Thanks man I really appreciate you helping me and my mother!

Feb 14, 2019

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Love my Toureg

This was my second car I’ve purchased there and couldn’t be happier with the level of service I received. Spiro and Moe are the greatest! They found the exact vehicle I was looking for and within my budget.

Feb 09, 2019

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Great experience

Brandon was my first point of contact with the dealership many months ago and he was there until the end. Very honest , responsive and a pleasure to deal with.

Jan 16, 2019

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Pleasant Experience

As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesman, Moe Borno! Both were friendly and professional. Moe listened attentively and was very helpful . There was no pressure. My son and I left and returned in the afternoon to close the deal. I have never bought so fast! Kudos also to the affable and conscientious Chris Woodard who finalized the paperwork Thank you all for a very pleasant experience! Really like my new car, but in a few years I would enjoy buying from you again and will definitely recommend you to others!

Dec 13, 2018

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Great service and friendly.

Was just coming into see what they could due for me after another dealership racked me over the coals a few years back. Moe was able to get me in a new car and got me on the right track. He worked quickly and didn't take my whole day. Very professional and friendly. Christopher was also friendly and helpful in making decisions about financing and extras such as GAP insurance. There was no pressure as i was making decisions.

Nov 19, 2018

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Helpful and made the experience simple

This was my family’s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend.

Jul 28, 2018

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Our second time leasing a car with Volkswagen of South Cha

So here we are again with Volkswagen of South Charlotte turning in our 2016 Passat and leasing the new 2018 model. The reason why we are doing this is simply due to the fact we obviously like the cars and selection of models but more important, the relationship with the dealership. Spiros Dedis is a seasoned sales executive that knows his product well. He has looked out for our best interest each time and made sure we were comfortable and knowledgeable regarding each of the features of the cars we have leased. Al in service is spot on with following up on scheduled maintenance and Drew in finance is quite the gentleman to work with. The owner, Mark Cohen, makes sure that we continue to be happy and has been available for any support ( which we have not needed). My wife and I highly recommend them and have sent some of our friends there as well to visit with Spiros for their vehicle requirements. Patrick works closely to ensure that everyone feels they got their “Deal” and leaves with a big smile. By the way- bagels, coffee, and two lounges even with desk areas, to relax during any visit.

Jul 28, 2018

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Kicked out for requesting breakdown of dealer installed opts

Moe was rude, aggressive, and extremely offensive. Unwilling to provide detailed breakdown of the $1,300 dealer installed options, then kicked me out of the dealership. Entire encounter lasted 10 minutes. His last words to me were "Thanks for wasting my entire morning". Also lied by saying he was a Sales Manager, which another employee confirmed he is not. I don't know how this guy maintains his job, clearly untrustworthy, buyers beware.

Jun 29, 2018

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Couldn’t be happier

Everyone was incredibly helpful and made me feel comfortable throughout the entire experience, from initial emails to signing the final paperwork. I felt like Michael, Moe and Andrew all had my best interest in mind and did everything they could to ensure I had a pleasant experience.

May 25, 2018

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Superior service and family oriented

This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.

May 15, 2018

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No pressure and simple

We went in to "look" and ended up leasing! The 2018 Atlas is incredible. We worked with Moe and Drew and had a great experience with them both.

Apr 10, 2018

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New car

My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everything we could have hoped for. The team worked with us to finance where we were comfortable and we couldn’t be more pleased with our purchase!

Apr 03, 2018

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Snowglobe

Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, he also let us keep his snowglobe as a souvenir. Haha

Mar 22, 2018

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Good buying experience

Good buying experience with knowledgeable staff and prompt response time. They really took the time to elaborate on the various options for our new car and gave useful recommendations. Would recommend!

Mar 17, 2018

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My kids had a blast!

What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to leave. :) What happened you ask....my kids ended up having a blast, the staff was incredible, and it ended up being my best car buying experience ever. So not what I was expecting. My kids enjoyed the kids play area, but mostly played hide and seek (staff involved), talked with employees etc. They had fresh pizza and while I was doing paperwork they literally sat down with my kids and fed them. Seriously my kids want to go hang out there now, LOL. I had a great experience with Saaid, Moe, Alden, and I can't remember my finance person's name (sorry Blue Shirt Guy). I am now and forever a VW girl!

Mar 15, 2018

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Wonderful Experience

We had a wonderful experience at this dealership! It didn't feel like a car dealership at all! Jendy was great, and very kind! Moe,the manager was so friendly and not pushy at all! Drew handled our financing, and was very quick and painless! I highly recommend all of them!

Feb 25, 2018

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Issues resolved to my satisfaction

All issues were resolved. The team went out of their way to make things right. Mark Cohen is an excellent manager. I worked with Ryan O'Sheilds online and through text to get a deal set up due to the distance to the dealership. I was very clear that I was looking for a clean vehicle, and explained in detail about experiences at other dealerships that I did not want to happen again. Although really wouldn't budge on their internet price, we came to an agreement. I stressed my requirements of the car being clean, paint being in top condition. I was very clear that needed to know about any and all flaws before I made the drive, because it is a long drive and I would have a baby with me, and hoped to have paperwork and everything prepared as much as possible before I arrived. I was assured it was flawless, that everything would be ready. Upon arrival, the vehicle was not up to the expectation set by my conversations with the salesman. The rear bumper was not attached properly, visibly loose and not aligned. The paint was swirled badly and had many scuffs and scratches, all of which could be easily repaired with a simple buff and polish. Two of the tires had moderate sidewall damage. The driver's door handle was missing a plastic cover; the metal lock cylinder was exposed. The interior was barely clean; the tan leather seats were mildly dirty and wiped in the main visible areas only, any deeper investigation revealed dirt and grime. The driver’s seat had a poorly done tear repair that did not match the color, looking like a light coffee stain in about a 6" square area. I requested that these things be taken care of before purchase. They were only willing to attach the bumper properly and order the cover for the door handle. Moe Borno was the sales manager throughout the process. He was somewhat passive aggressive and combative, as well as slightly condescending. There was a distinct feeling that my requests were ridiculous and that I was just trying to drive the price down. I was told multiple times that they could not go any lower or spend any money fixing the vehicle, even though I never once requested a price adjustment, simply asked that the expectation set during my communications with the salesman be upheld. In the end I purchased the vehicle because I like it, not because it was a good deal; I will still have to invest to have the paint mechanically corrected, the leather seat repaired and interior cleaned, and purchase two tires. The process took 4 hours, plus 3 hours of drive time. The dealership is very nice, Coffee, water and bagels are available. The parking area was not large enough for the volume of customers there. I was given my choice of nice VW keychains upon completing the paperwork.

Feb 16, 2018

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Great Experience

I had a great experience purchasing a car from VW of South Charlotte, I purchased a CPO 2016 VW Black Passat. Brandon Douglas helped me a bunch throughout this entire purchase. I wasn't very happy during my first visit due to certain reasons, however the sales manager Moe and The owner Mark actually reached out to me and helped me out. Everything was handled very professionally, such a great buying experience.

Jan 28, 2018

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Great service

I would highly recommend VW South Charlotte not only for great vehicles (Atlas) but also their commitment to the customer. I would recommend Sabrina Stewart for her knowledge of the vehicles and the ease of getting a deal done. I also worked with Moe and Chris and they too were excellent. Go see Sabrina, Moe and Chris and get that new VW from VW South Charlotte.

Jan 27, 2018

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Great services

I couldn’t be happier how Spiros made sure that I would be happy with the car I would purchase and was patient will I made sure to get the car of my dreams. I couldn’t be happier.

Jan 25, 2018

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Awesome experience

The management and the team was so goodl. They were so friendly and was helpful. they stayed till 11:30pm to get all the stuffs cleared for me

Jan 17, 2018

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Fabulous experience!

From the moment we walked in it was a great experience. From sales to finance to simple questions they were not pushy and quite helpful. Highly recommend considering this dealership for a car.

Jan 14, 2018

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Straightforward, Honest, Efficient.

I saw the car I wanted online and live out of town but from the time I called to the day I drove the car home, the sales rep, and management, Kasey Hardt and Moe Borno was entirely professional and straightforward, There was no hassling. Any questions were taken care of remotely, and when I got to town, the paperwork and financing was efficient and stress free.

Jan 06, 2018

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Sales expereince

Patient and thorough educators. Now that we own a VW the team has made us feel a part of their family. Highly recommend seeking out Ryan to help narrow your selection and then teach the finer points of being VW owner/operator. Oh- one last thing. You need to seek out and at least shake their manager, Mo Borno’s, busy hand.

Dec 29, 2017

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Excellent Experience

I had a wonderful experience. I was greeted as soon as I came to the door and I was offered a drink. I felt very comfortable. I spoke with Moe over the phone and he made sure the car I was interested in was available by the time I got there. Sam Iam took out a lot of time to help my family and I purchase a vehicle. Excellent service!

Dec 29, 2017

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Helpful

He was very helpful with his service he helped my wife find the perfect car for her and i will recommend Sam to anyone that needs help for a car

Dec 21, 2017

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Not your typical automobile purchase

Typically, I walk into a car dealership with a certain expectation of frustrations to come. Sam listeed to what I needed and had understanding of what I was looking for and made the experience exceptional. Sam took the time to introduce me to management as well as the service department and provided a top-notch experience. I will be recommending this dealership to my colleagues and friends and encourage those reading to do so as well. Rob Rogers and Lisa Rogers

Dec 09, 2017

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Awesome Product from a Super Dealership!

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, …) we drove off in an Atlas and never looked back! VW’s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas’ leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas’ driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas’ factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff “shares” customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best “out the door” price. Many dealerships wait until the end of the month to get serious. Every day is the “end of the month” at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

Kwasi Asante-Ansong

Kwasi Asante-Ansong

Sales Consultant
Kwasi has been with Volkswagen for quite some time know. He has worked at a Volkswagen dealership in Maryland before coming to Charlotte. He is fairly new to Charlotte and with all his experience, he is a great addition to the team!
Recent Reviews

Jun 18, 2019

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all good

all good wonderful experience buying new 2019 jetta awesome dealership professional easy going and approachable would highly recommend to friend and family good good good

Jun 04, 2019

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Premium Treatment on an Atlas SEL Premium

Purchased Atlas SEL Premium 4Motion from Volkswagen of South Charlotte but not before test driving CX9, Pilot, Telluride and XC90. If I had to describe the experience with one word I would use "Professional". Was greeted by Sales Manager Kwasi Ansong who promptly directed me to our Salesman Jendy Rodriguez. Jendy exemplified customer service. He took to the time to understand where we were in the buying process (evaluating various makes and models) before making a final decision and respected our overall timeline given holidays, travel schedules, etc. Upon making the decision to move forward with the Atlas the negotiations were hassle free. Jendy and our Sales Manager Matt Hettel were very straight forward and forthcoming with the pricing of the vehicle and we were able to reach a mutual agreement relatively quickly. We elected to finance the vehicle through the dealership and our experience with Andrew Woods, Finance Manager, was smooth and upsell free which was greatly appreciated. Lastly and most importantly, Jendy Rodriguez went above and beyond in explaining the various features of the Atlas to myself and my wife which made the experience ever the more satisfying. I couldn't recommend Volkswagen of South Charlotte and Jendy Rodriguez more highly.

May 28, 2019

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5 and counting...

Formerly a die-hard Volvo driver, I just purchased my 2nd Alltrack, the 5th VW for our household in 8 years. My husband's GTI was the first. Then Peter (we miss him) sold me my 1st Alltrack. Young texter totalled it on 77 nine mos later -we all survived. Kwazi sold mey Atlas. True luxury machine, but I never got over losing my Alltrack, so...enter Jendy. We went to buy my son a car and got a great deal on a 2013 Jetta. Loaded, Low miles. Diesel. MANUAL!!!! 4.5 yr/54k mi warranty from modification (April, so score!!!). Jendy was patient, and found us the perfect first car for him. Then, on a whim, I said Id trade my Atlas if he could make it work. 18os old, commuter miles a bit high, but he did it!! So I'm back in my beloved Alltrack, brand new, AND IT'S MANUAL!!! Grateful and impressed don't begin to describe it. Drew and Chris in finance were the icing on the cake! As for service, Joerg, Al, and all the guys make it easy. Longer story slightly short: love doing business with VWSC!

May 27, 2019

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Great experience

I just moved to US from Brazil, thus I am building my credit history here. Clovis presented me the Expatriate program that VW dealers has. They explained everything about lease and each detail about it. I really recommend them.

May 02, 2019

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Helpful in Every Way!

We were really pinched for time .Joshua and the staff made it possible to get us in and out in a new Tiguan-Thank you! We love the new car and will be back! This is the seventh car from Volkswagen of South Charlotte in our family in the last 6 years and the service continues to be excellent and the key reason we come back.

May 01, 2019

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Great customer service!

Saaid Olmedo, is a VW, enthusiast who knows the business of selling automobiles. He is an asset to your organization. Please give him a promotion, which is deserving.

Apr 30, 2019

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Excellent service from start to finish!

I am relocating from Jersey City to Charlotte. Brandon meet all my needs and exceeded expectations. I flew in and signed all the paperwork and drove away in my brand new 2019 Jetta. This dealership is your only choice for a five star experience. Thank you, Brandon.

Apr 08, 2019

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An awesome experience!

I had the pleasure of working with Bill Patterson and his wonderful sales manager Kwasi! Now let me tell you my situation was not the best. I had about $9000 negative equity in my trade with $167k miles to go along with it! Needless to say I arrived around 2pm and left around 430 pm in my brand new 2019 Volkswagen Tiguan SEL! 2.5 hours. Maybe 15 minutes negotiating- we were ready for one another and I was out! This has been by far the best car buying experience for me and I didn’t have to pay 5k down or even $2k down for that matter. They took care of me and all within the confines of my budget. No pressure, no pain just clean , upstanding, respectful customer service!!!! Bill and Kwasi - I can’t thank you enough!!!!! Shonda S.

Mar 12, 2019

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VW South Charlotte Experience

Saturday rainy and cloudy day. Dispite the weather my in laws my wife and I decided to visit the VW South Charlotte to check their inventory for a certified vehicle. What can I say, I couldn’t expect less, again what a great and pleasant experience when you go to dealer where they make you feel welcome and valued. After checking few cars, we took our coffee break while they were working on getting things ready. My in laws were impressed and happy with their new car. Thank you for another great customer service experience.

Feb 28, 2019

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Rainy Day Car Buying

We went in with a specific car in mind that we had seen online. I had been looking at the Jetta Sportswagen for a bit, but we finally decided to start shopping. We (unwittingly) picked the grossest rainy day to start shopping, but everyone at the VW dealership was so nice about it. Joshua helped us out, and even pulled the car around and got an umbrella out for me when it was time to test drive. They didn't try to pressure us into a more expensive car or a new one, they just worked with us on the one we were interested in. Because it is certified pre-owned, we got a great warranty, and Joshua took me back to meet one of the friendliest service teams I have ever met. It is obvious they take care of their customers, and I look forward to being a VW owner for years to come!

Dec 23, 2018

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Outstanding Service

I bought a car a few years ago and Kwasi was my sales associate. He was super friendly and provided me all the information I needed for my purchase. Now years later every time I come in he is still my favorite person and he greets me with a warm smile.

Dec 13, 2018

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Great experience

Bought a car from VW of S. Charlotte a couple of weeks back. I went back with a technical issue I was having with the 12V outlets. Apparently was using an aftermarket jack that was not up to par. Juerg stuck it in an envelope, got the outlets working again and popped the defective jack in an envelope, marking it "Do not use". He then coordinated with Vic Finney to bring the car back to me at my office, as Kwasi was off work that day. I dropped Vic back at the dealership and was on my way. Way to go, guys! Ten out of ten!

Nov 01, 2018

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Great experience with Spiro

Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. This is my second brand new car from them.

Sep 06, 2018

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#1 Dealership in the Country

This has been my third car that I purchased from this dealership and once again the team here has to be the best in the country. First off, I work long hours and couldn't get to the dealership during normal daytime hours. When I informed Kwasi, my sales person about this, he told me to get there when I could and they will accommodate me. I apologized for being late, but true to their word, the entire team; Kwasi, Spiro and Drew were there to help me with my purchase. I never have been treated so professional in my life and I really appreciate them for staying with me throughout the buying experience. Heck, Spiro took me to my car and completely went threw each feature of my Passat GT. He even told me to be careful because this car had more horsepower than my last Passat. Thanks Spiro, I know it made for a late night for you. Drew, in finance, took extra time with me to explain the details of my contract. I am very happy with and satisfied with my deal.Thanks Drew. Once again, thanks to Kwasi and Spiro for everything. Why would anyone go anywhere else?

Jul 24, 2018

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Unbelievable car buying experience

This car dealership deserves 5+ stars. The people that work there are so above and beyond! I can’t even begin to explain how patient and kind they are. We exclusively worked with Jendy Rodriguez, he is so highly recommend. He was so patient with us and during our time of finding the perfect car. He kept in touch with us and let us reach out when we were ready. He didn’t constantly call, text or email us giving us the space we needed to make a decision. With that non pushy feeling we can back to him when we were ready! This guy is truly the best with so much knowledge about VW vehicles. The head manager Kwasi is unreal as well. Willing to make every customer as happy as possible! The finance manager as well. Everyone inside is willing to get you what you need with a smile on their face. Highly recommend with everything possible to visits these guys to buy a car! You will not regret it!

Jun 04, 2018

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Superb Customer Service

This dealership continues to always impress me with their customer service and all the people that you work with. Amber was such a pleasure and I felt like it truly showed that she loves working where she does!

Jun 01, 2018

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Great buying experience, even better car

We came in looking at the VW Atlas after a long day of bouncing from dealership to dealership and looking at all the available mid size SUV’s we decided on a 2018 Atlis. It was slightly used so it was a bad xxx looking car with very few miles. Jendy was our sales person and he was beyond excellent. Great knowledge of the car and just an all around great guy. We told him what we could do money wise and he got right to work with his sales manager and got the deal done. We are very happy with the car and even happier with the service we received from the VW of South Charlotte team. Thanks guys we will definitely be back as I want an Atlas for me as well. Again fantastic place to buy a car.

May 25, 2018

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Superior service and family oriented

This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.

May 03, 2018

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Always great people!

This is the second car I have purchased from Volkswagon of South Charlotte. The people here are always friendly, respectful and extremely knowledgeable. Go see Kwasi for the best!!

Dec 09, 2017

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Awesome Product from a Super Dealership!

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, …) we drove off in an Atlas and never looked back! VW’s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas’ leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas’ driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas’ factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff “shares” customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best “out the door” price. Many dealerships wait until the end of the month to get serious. Every day is the “end of the month” at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

Nov 30, 2017

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Great Service and Experience

Great help and service from Sprio and team during our dieselgate Trade-in. Couldn't be happier with the dealership and the new car be purchased.

Jul 31, 2017

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Great Experience Purchasing New Car

We are part of the buyback program for the 2014 Passat TDI we purchased from Mr. Dedis and VW of South Charlotte. To replace the car we looked around at other cars before we went back to look at the new Passat. We love the car and we have had great experience with Mr. Dedis and the entire dealership in both 2014 and the last few weeks buying our new Passat. They are all pleasant and to the point without being aggressive or pushy. That certainly is not the case at all dealerships. I would highly recommend both the Passat, Mr. Dedis, and this dealership to anyone looking for a new car.

Jul 28, 2017

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Factory recall on air bag

John Keating, as usual is the main reason I come to VW of SC. I live 2-miles from the VW Huntersville location but travel to SC because of John and the service at SC. Great Job John In addition I want to thank Gunner and applaud his helpful and courtesy assistance when I needed a ride. He is dependable and always on time. Great Job Gunner In addition I want to applaud kwasi and Rick.

Jul 10, 2017

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Terrific service!

I have dealt with two other VW dealerships in this area and found that VW of South Charlotte is far better in terms of their service department. I was so impressed that when I was in the market for a new car, I chose Volkswagen and VW of South Charlotte. My Sales Associate Kwasi Assante found the perfect car for me at a terrific price. He was extremely knowledgeable about the available models and also about all aspects of the financing and sale. His courteous and respectful manner made the sales experience a pleasure.

Jul 06, 2017

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Awesome Experience!

Kwasi is absolutely amazing! He made us feel so welcome and appreciated. It was the best car buying experience I've ever had. I would highly recommend.

Jun 10, 2017

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NOT your typical car-buying experience!!

To demonstrate how much I value my relationship........I bought my second used VW Jetta Sport Wagon......sight unseen, over the telephone, with not even a test-drive. I called my sales consultant, Kwasi Asante-Ansong, told him what I wanted. He said there's one on the way from FL. Three days later, I'm driving and smiling! Love Kwasi! Love Joerg Kuehni in the service department. They are all wonderful and know the true meaning of customer service. Do not hesitate to do business here.

Feb 14, 2017

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Loyal VW Customer

Spiros and Kwasi are great VW salesmen. After turning in my beloved TDI, I was in search of a replacement but not sure it would be another VW. On my list was the Subaru Outback, Prius, and Mazda CX-5 among others. Both Spiros and Kwasi were very congenial, knew the products exceptionally well, were easy to work with and guided me to the Alltrack which is clearly a better car. I highly recommend you search them for out their expertise if you're in the market.

Jan 21, 2017

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VW South Charlotte My Dealership

Just purchased my 3rd VW from VW South Charlotte. The care this Dealership takes makes you feel like family. Love my VW Golf Alltrack Love VW South Charlotte! Thanks to Kwasi for your help!!

Jan 03, 2017

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Tickled Pink

You need more stars to even begin to describe how wonderful Kwasi is. Kwasi took the time to get to know me and help me find a car that would suit my needs and make me happy. Kwasi treats you like family, not just another customer. He went on two test drives with me, helped me through the purchasing process, helped me get a good deal, and took the time after the purchase to show me features of the car. I purchased a Volkswagen Tiguan just before Christmas this year, and I have been absolutely tickled pink! Every time I get into my car I can't help but smile because I am so happy with it. Kwasi and Gus were simply stellar, they made me feel like part of the Volkswagen family and well taken care of. Thanks Volkswagen!

Dec 21, 2016

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Great Purchase Experience with Kwasi

Wonderful Experience with the purchase. Kwasi is a true professional and gets the job done. Everyone was really great to work with from Joerg in Service to Joseph in Finance. This is the 5th Passat we have purchased since 2012 and I cannot image going anywhere else to purchase a VW. Outstanding dealership. Thanks!

Dec 13, 2016

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I love my car

Kwasi asante ansong was very helpful . He showed great experience and was a delight to work with . He treated me and my new car ( which I love ) with care . I really recommend this dealer ship and you should ask for kwasi

Jul 20, 2016

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Purchasing a Car from VW South Charlotte

Kwasi was Exceptional!! My total experience at VW South Charlotte was fantastic. The dealership was very clean, well organized and all of the staff were professional and helpful. I was very fortunate to have Kwasi as my Salesman / Teammate during the buying process. Kwasi was very personable, honest, passionate and dedicated to his work and to me as a customer. Kwasi went over and beyond to ensure that he answered all my questions, provided all of my options, focused on what I wanted and most of all wanted me to be happy. Kwasi ensured that he was engaged in every aspect of the process and continued to ensure that I was comfortable with my decision. He was Outstanding in every respect. Kwasi made this car buying experience for me the best I have ever had. I want to Thank him for all that he did for me and to the staff at the dealership for their professionalism and positive spirit toward their customers.

Jul 19, 2016

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Kwasi is an outstanding!!

Kwasi is an outstanding salesman, and he attended to all of our needs. He was extremely patient with us and extremely thorough in everything he explained to us.Highly recommend him and this dealership!

Jul 19, 2016

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Great Experience

Kwasi is an outstanding salesman with a lot of passion. I rated 5 star because of his performance which made me want to get my car from Volkswagen South Charlotte

Jul 10, 2016

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Excellent!

I've bought my car from Kwasi Asante-Ansong and I'm absolutely happy with my purchase. Kwasi is very knowledgeable and excellent soecialist. He was very helpful and made me feel special. I would recommend himm to everybody.

Jul 08, 2016

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Kwasi is the best!

We've now purchased 3 cars (1 new, 1 used, 1 CPO) from Kwasi Asante-Ansong and I'd like to say that he's treated us like family every time. We event took my mom to see him when she wanted to purchase a used car. Whenever I'm in there for service, he always makes sure to come say hello. Everyone at the dealership is incredibly friendly and makes sure that you're taken care of. Kwasi worked with us the best he can to get us a price that we were happy with.

Jun 01, 2016

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Sales is amazing

I can't thank everyone who've I've dealt with in sales. From Kwasi in sales to Moe and Abe in finance. VW of South Charlotte is the absolute best. They helped me get into a new vehicle painlessly and effortlessly. They got me a good deal with Volkswagen Credit with the vehicle I originally wanted. No pressure or crazy tactics to real me in. I'm so excited to be in my 3rd VW!

Apr 03, 2016

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Great Place

This is my second time leasing a Volkswagen here! I will do it again in another two years! These guys here are great! They work with all credits and they will get you in a car!

Mar 14, 2016

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Thanks !

I Had an excellent assistance. I Got a great car. I'm very satisfied. It was a pleasure to do business with South Of Charlotte VW. Tks Kwasi and Clovis

Dec 29, 2015

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Buying a car at Volkswagen of south Charlotte

We had an excellent experience at Volkswagen of South Charlotte. Our salesman, Kwasi Asante-Ansong was extremely knowledgeable and pleasant. He sat and answered all of our questions. He handled our paperwork and expedited everything for us. Mark Cohen was very professional and kept in touch with us regarding the status of our cars delivery time. His showroom was very clean and comfortable. Gunner delivered our car to us and was punctual and pleasant as well. Overall, it was a great experience and we would recommend Volkswagen of South Charlotte to anyone!

Dec 10, 2015

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Great Experience

Mr. Kwasi-Asante-Ansong had great customer service providing all information requested. He was pleasant, regardless of how many questions that was being asked. Mr. Asante-Ansong was prompt with answering any questions or concerns about the vechicle being sold to me. He was knowledgeable and clear with the details as well. I can appreciate his honestly. Mr. Asante-Ansong stayed cheerful throughout the whole time no matter how busy he became. Mr. Asante-Ansong was professional never ending a conversation without a friendly smile. It was a privilege to be one of his customers.

Nov 03, 2015

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Happy and Helpful

Smooth sailing with happy people :) Transaction was handled professionally and with smiles - minimum word limit is sort of silly Smooth sailing with happy people :) Transaction was handled professionally and with smiles - minimum word limit is sort of silly

Oct 21, 2015

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Great experience, thanks to the people there!

Kwasi and the rest of the folks we dealt with were just terrific. The entire process was smooth and everything happened as expected, and we had nothing but good things to say.

Sep 10, 2015

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Just purchased our second car from VM of South Charlotte.

We just purchased our second car from VM of South Charlotte. We love Kwasi! He's the best car salesman ever (ever)! Thank you VWSC!

Aug 20, 2015

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Great Experience

Kwasi was great to work with! He listened to my needs and found the exact car I wanted and was able to get it her quickly.

Aug 16, 2015

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Outstanding sales experience courtesy of Kwasi Asante-Ansong

This was my fourth straight VW car, and the third purchase/lease at VW of South Charlotte. After I leased my previous car two years ago, I decided that I would only ever buy/lease a car from Kwasi in future. In my dealings with Kwasi, he has come across as scrupulously honest, professional, friendly, and knowledgeable about his product. Entering a car dealership to buy a car is something that few of us look forward to, but Kwasi actually makes the process enjoyable, in large part due to his likability factor. It truly is a pleasure dealing with him. I would recommend Kwasi unreservedly. A great guy!

Aug 07, 2015

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Kwasi was an excellent salesperson!!!

This is the second car I have purchased from your dealership. I am very pleased with Kwasi Asante-Ansong. He found the exact car I wanted and expedited the sale in his usual professional manner. Thank you again for a great car buying experience. I will refer Kwazi to my friends who may wish to purchase a VW in the future. Thanks again, Carrie Schmidt

Jul 10, 2015

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Best Dealership i've ever been to

LOVED THIS DEALERSHIP! Walked in having no expectations and was blown away. Great reliable cars, great salesmen (LOVE KWASI!!!!!!!!!!!!!!!), great atmosphere and decor... SO happy with my purchase (got a certified used Jetta SEL that looked brand new both inside and out). They weren't as willing to go down on the price (took off $100) but I honestly felt bad to ask for it any lower than what it was priced at, given the excellent shape of the car. For the first time I actually wanted to give a dealership my money. I'd recommend this dealership to anyone. If you go ASK FOR KWASI :)

Jun 30, 2015

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Pleasant

I had previously spoken to Kwasi about another car while waiting for serving on my 2006 Passet. We have spoken several times but never pressured me into making a sell. After a year of problems with Passet, decided to contact him on purchasing another certified car. He gave me options on the lease program since I have retired and not on the road as much and after explaining the lease option, decided to go for a lease. I am glad he explained it to me because this works better for me. I am very very pleased with him giving me the courtesy of contacting me periodically but gave me the space to contact him when I was ready. My daughter and I both have owned Volkswagen vehicles for a number of years. Thank you for your help in making this a smooth transition.

Jun 14, 2015

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Wonderful experience

I want to thank Joerg in service for referring to Kwasi. Buying/leasing is not my favorite thing to do & that is probably why I have stayed with same make of car and same dealership. I am direct and to the point. I feel Kwasi understood that and made the lease process quick & easy!

May 29, 2015

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Great Customer Service

This was my second car purchase from this dealership. Kwasi Asante-Ansong is the most professional Sales Representative I have had in 20 years of car buying. I consider him a friend versus a salesman. Lonnie Hanna, Sr and Brittany in Finance were also fabulous to work with. I highly recommend this dealership.

Mar 03, 2015

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Kwasi Asante-Ansong was enjoyable to work with.

We recently bought a 2013 Passat SEL for our son. The majority of the sale was done by Kwasi Asante-Ansong, however we looked at cars with Ramsey who was helpful. My comments are more geared toward Kwasi as he was who I started out with. He was honest, patient and really cared that the experience was pleasant for me. I think what most impressed me about Kwasi was when he told my son to call him first if anything went wrong with the car or if he had any questions. He spent time going over all the features of the car and said to text him any questions and in two weeks my son should come back to the dealership and he would go over everything again. I would go back and by another car from him in a heartbeat! Kwasi thank you!

Jul 29, 2014

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Impeccable Service

I was definitely not the easiest customer to deal with, but Spiros helped my experience to be fun and painless. He has a great personality and was attentive to what I was looking for in a car. Abe was great at helping with the finances! I appreciate them both for their hard work and dedication to get me in my new Jetta! This is my first brand new car and I LOVE IT! Go see these two they are Awesome! Kwasi is awesome too! He helped go over the features with my new car!

Jul 13, 2014

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Better with every visit

This was my 2nd VW purchase at VW South and every time I visit whether for maintenance, service or to buy, each experience is better than the one before. Professional, efficient, friendly from service to sales. I would definitely recommend this dealership to anyone looking for a VW. Thank you Kwasi for making my new purchase easy. You are very professional and friendly and one of the best salesman I have ever dealt with. Thank you!

Jun 27, 2014

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Great Experience VW South Charlotte

Very knowledgeable and answered all my questions. Kwasi was very courteous, pleasant and very willing to assist to find the best deal possible for me. He was very professional. During my entire visit to this location. I will definiteey recommend this dealership to my friends and family.

May 07, 2014

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Beyond Ecstatic Customer !!

Kwasi made my first car buying experience very effortless on my part. He is hands down the absolute best in his field !!!! Went to other dealers in the area and was not impressed with their Customer Service until I went to Kwasi at VW South Charlotte.

Apr 21, 2014

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My VW Tiguan

Kwasi worked with me to make sure that I get the car of my choice at his dealership. Even after the sale, he still called me up to make sure I was satisfied with my new car. I have called him several times to explain a feature or two of the car thati do not understand or cannot use and all the time, he had patiently explained it to me. Great customer service, great team, great buy.

Apr 18, 2014

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Pleasantly Surprised

We had set out that day with an appointment at another dealership (not Volkswagen) and the person we had the appointment with was very rude, so we left. We had been seeing the commercials for the VW Passat TDI and the great fuel mileage, so we stopped on our way back home. We said we were just going to look. We were greeted by a salesman almost immediately...our first impression was a very good one. He, Kwasi, was very polite and knowlegable of the cars on the their lot. Any questions we had, he answered right away. We fell in love with the first car we test drove and we drove away in it that night. He has since followed up with us asking if we are pleased with our purchase. He gave us his personal cell phone number and we are able to text him with any questions about the car, which works out great. This car has so many features that we discover something new almost every day. I would recommend anyone to this dealership and definitely recommend that they speak to Kwasi.

Apr 18, 2014

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New Life

When I stepped into the service center almost a year ago to have my 2003 yellow VW Beetle Conv serviced I was super duper down on my luck and frustrated to no end due to the prospective issues I was told that I had with my car. Going through this process was at this point had me DEPRESSED!! I didn't know what I was going to do and didn't want to assume a new or higher car payment then I was already paying, however, it was if as Kwasi came to my rescue wth a "Super Man VW" cape on. He introduced himself and pulled me from the service desk as I was discussing the amount of the cost of repair with Joerg to see where he could help as I could tell he sensed the frustration and disappointment on my face as Joerg advised me of how much money I'd need to kick out to keep my lady bug alive. After pulling me to the side, he threw on his MASTER SUPER save a damsel in distress cape and went to work. He went "hard in the paint" for me to see how at the least he could get me into a new car considering my current situation with my car. We chatted and test drove a few cars. I told him...WHAT I WANTED versus the cars that I test drove. He left from his desk, told me he would be right back, he came back, we walked outside and he told me everything there was to know about German engineering and introduced me to "My Lil Red Lady". We test drove the car...on the way back to the dealership I told him "I love it" and the rest is history from that point. He worked as best on his behalf to make things as smooth as possible and a few days later the car was ready for me to pick up. The VW team was awesome all around. I can honestly say that this is possibly the best car buying experiences I've ever had and Kwasi was amazing and is an amazing guy. He if nothing else made this experience TOP notch and a standard to follow as far as I'm concerned and I am proud to say that he is "MY SALES GUY" and I'd refer him to anyone looking for an extremely knowledgeable, personable and customer/sales driven associate. He gets a 10 in my book any day!! THANKS Kwasi and the VW Charlotte South Team!

Apr 12, 2014

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