JD Power Dealer of Excellence Program

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The J.D. Power Dealer of Excellence Program

Reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.

Not all dealerships can qualify.
Those that do must pass a 3-step process:

1

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.

2

Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.

3

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:

  • Listing vehicle inventory and pricing on the dealership website
  • Negotiating in an efficient and transparent manner
  • Offering a fair trade-in value
  • Presenting a clear and easy-to-understand F&I product menu

When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

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(844) 822-6446

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9900 South Blvd • Charlotte, NC 28273

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Today's Hours:

Open Today! Sales: 12pm-6pm

Service: Closed

Parts: Closed

Volkswagen of South Charlotte

9900 South Blvd Charlotte, NC

Phone: (844) 822-6446

http://maps.google.com/?q=9900%20South%20Blvd%2C%20Charlotte%2C%20NC%2028273

Parts

Phone: (888) 257-4344

9900 South Blvd Charlotte, NC

Sales

Phone: 704-612-0407

9900 South Blvd Charlotte, NC

Mobile Sales

Phone: 704-612-0407

9900 South Blvd Charlotte, NC

Service

Phone: 704-612-0407

9900 South Blvd Charlotte, NC

Mobile Service

Phone: 704-612-0407

9900 South Blvd Charlotte, NC
35.1039218 -80.8815334
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Volkswagen of South Charlotte
Volkswagen of South Charlotte
9900 South Blvd
Charlotte, NC, 28273 United States
(844) 822-6446
https://di-uploads-pod11.dealerinspire.com/volkswagenofsouthcharlotte/uploads/2017/07/VWofSouthCharlotteOG.jpg
Volkswagen of South Charlotte 35.1039218, -80.8815334.