Simple Steps to Take Before Your Lease Ends At Volkswagen of South Charlotte, our staff wants to assist you in making a smooth transition as you near the end of your lease.

Option 1: Turn In Your VW

Make your move into a new or Certified Pre-Loved VW by following these steps:

  • Go to our inventory, explore your next model and schedule a test drive with us.
  • Review your vehicle’s condition.
  • Schedule your inspection.
  • Turn in your vehicle to your VW of South Charlotte.

Option 2: Purchase Your VW

Not ready to let go of your current VW? No problem. Here’s what to do if you’d like to purchase your current vehicle:

  • Contact VW of South Charlotte to receive a payoff quote and instructions for purchase.
  • Consider our financing and Volkswagen Drive Easy extended coverage options.
  • Follow the provided instructions to complete your purchase.

Review Your Vehicle for Wear & Use


Normal Wear and Use

  • Dents, chips and scratches smaller than 2 inches on bumper or panel
  • Single windshield chip without spidering
  • Fewer than three “dings” per panel

Excess Wear and Use

  • Scratches, dents, gouges and chips larger than 2 inches on bumper or panel
  • Chipped, cracked or heavily pitted glass, or improperly tinted windows or improperly completed body repairs
  • Multiple dents, scratches, “dings,” or chips per body panel


Normal Wear and Use

  • All original equipment present
  • Minor staining and carpet wear

Excess Wear and Use

  • Excessive damage or staining to the upholstery, carpet, interior panels, or convertible top


Normal Wear and Use

  • All equipment, options and accessories are intactand working

Excess Wear and Use

  • Service indicator lights are on indicating maintenance or repair is needed (i.e. check engine light, airbag light, etc.)

Tires & Wheels

Normal Wear and Use

  • All four tires and the spare have more than 1/8 inch of tread at the shallowest point
  • Minor steel or alloy wheel scuffs
  • Tires are same size, match brand, rating, and quality as the original equipment

Excess Wear and Use

  • One or more tires including the spare have less than 1/8 inch of tread at the shallowest point
  • Heavily gouged steel or alloy wheels
  • Unrepairable, damaged, plugged, or missing tires, steel wheels or alloy wheels

Schedule Your Vehicle Inspection

You can schedule your inspection by giving us a call. During your inspection we will evaluate your vehicle for any excess wear and use. Upon completion, you will receive an inspection condition report which itemizes any excess wear. Any excess wear will be billed on your Turn-In Settlement Invoice unless you choose to repair the items prior to turn-in.

If you have any excess wear charges, we highly recommend that you discuss the results with one of our helpful sales members and your insurance agent. Our sales team may have helpful suggestions for minimizing out of pocket expenses.

Make sure to ask your dealer if any of the repairs needed are covered under warranty.

Inspection Checklist

Clean your vehicle inside and out

Make sure all items are present:

  • All keys
  • Owner and Service manuals
  • Headrests
  • Navigation discs (if applicable)
  • Cargo Covers (if applicable)

Volkswagen Credit Loyalty Offer

As a returning Volkswagen Credit lessee, we’ll waive your turn-in fee and security deposit* on your next VW lease—or if you decide to purchase your next VW, we’ll waive your turn-in fee.**

*Unless required as a condition for leasing certain models. **Next lease or purchase must occur within 30 days of returning your VW model and requires the simultaneous lease or purchase of a new or Certified Pre-Loved VW model through Volkswagen Credit

Frequently Asked Questions

  1. Can I return my vehicle to a non-VW dealer?
    • No. Your vehicle must be returned to an authorized VW dealer.
      Contact your VW dealer to schedule a turn-in appointment.
  2. Can I turn in my vehicle early without fees or penalties?
    • You may turn in your vehicle up to 90 days before your maturity date without any early termination fees or penalties. However, you are still responsible for the remaining payments, taxes, excess mileage, damages and a turn-in fee*.
  3. Do I have to do anything with my license plates after I turn in my vehicle?
    • Yes, in some states. If you reside in CT, MA, NC, RI or VA, your state requires you to provide proof of cancellation or transfer to stop the assessment of property taxes on the vehicle. FL and KY residents are also required to return or cancel their plates.
  1. How do I stop ACH payments if I turn in my vehicle early?
    • If you decide to return your vehicle while monthly payments still remain, please ensure that you stop automatic bill payments with us or your bank if applicable.
  2. What charges can I expect on my final turn-in settlement invoice?
    The following items may be included on your final invoice:
    • Excess wear and use
    • Any remaining payments
    • Any charges specified in your lease agreement that have not been paid
    • Excess mileage charges
    • Any state fees
    • Turn-in fee*

*Your turn-in fee is waived if your next lease or purchase occurs within 30 days of returning your VW model and you simultaneously lease or purchase a new or Certified Pre-Loved VW through Volkswagen Credit.

Visit us in Charlotte, NC

Map of Volkswagen of South Charlotte

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9900 South Blvd
Charlotte, NC 28273

Open Today! Sales: 9am-7pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

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9900 South Blvd, Charlotte, NC, 28273

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Want To Learn More About Our End of Lease Process?

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Volkswagen of South Charlotte 35.10405, -80.88149.