VW of South Charlotte Wins Wolfsburg Crest Club Award
Once again our dealership has won the coveted 2014 Wolfsburg Crest Club Award for providing an exceptional sales and service experience to our customers in and around Charlotte, NC. To win this prestigious award, we have shown our commitment to meeting the highest German standards for excellence in the many aspects of customer service. This past year, Volkswagen of South Charlotte rose to that difficult challenge and now holds a coveted place among the top Volkswagen dealerships in America. Mark Cohen, General Manager and Dealer Principal of VW of South Charlotte, said, “This is a zero-sum game and our aim is to continue to consistently exceed expectations for our customers.” It is a great reward to be inducted into this exclusive club, so when you see the Wolfsburg Crest at a Volkswagen dealership, it’s a sure sign that you will get what you need when you need it from that dealership because it is commitment to excellence that gets them that award.
What is The Wolfsburg Crest Club Award?
The Volkswagen Wolfsburg Crest Club highlights dealerships where customers can count on receiving consistently exemplary service. It takes a dealership being recognized for meeting this standard of excellence before they are inducted to the prestigious Volkswagen Wolfsburg Crest Club as a celebration of their commitment to the Wolfsburg ideal. Only the top 50 dealerships in the USA are given this award, and that makes it a very big deal when you consider that there are over 600 VW dealers in America. You might wonder exactly what it means to be invited to be a member of this esteemed club, so read on to learn more about it.
First, a little history about the name “Wolfsburg” and its association with Volkswagen. The name comes from the town in Germany which, in 1938, was created to house workers who manned the then newly created Volkswagen plants. These factories built the Beetle, which was then known as “the peoples’ car”. After the castle near this newly formed corporate town was destroyed in 1945, the town was named Wolfsburg.
Second, what it takes to gain this elite award. In order to deserve for the much-sought-after Wolfsburg Crest Club Award, a dealership must demonstrate excellence is every area of their business. These areas include meeting Volkswagen operating standards, superior customer sales experience, a first-rate customer service experience, exceptional employee training performance, new and certified pre-owned vehicle sales, Volkswagen parts sales, Volkswagen Manuals and facility excellence.
About Volkswagen of South Charlotte
Drop by Volkswagen of South Charlotte to see for yourself why we have won this honor two times. We are more than a Volkswagen dealership, we are your friends and neighbors, too. Whether you need service, repair, parts or accessories, we can help! Volkswagen of South Charlotte is easy to find at 9900 South Boulevard in Charlotte, NC and we offer an extensive selection with a courteous, professional team who are ready to assist you with your every automotive need right now. Browse this site, give us a try so you can see why we are one of the best Car Dealers in North Carolina.