Schedule Auto Service Online at Volkswagen of South Charlotte, NC

We offer online service scheduling at Volkswagen of South Charlotte that our customers can use at their convenience at a time of their choosing from the comfort of home without using the phone. It is as simple as accessing the online service scheduler, providing pertinent details, and voila – your appointment is booked.

A Note About Scheduling a VW Service Appointment for the First Time

The online service appointment scheduling system is designed for repeat use. Those using the system for the first time will provide basic contact and Volkswagen vehicle information that will be saved. When signing in for scheduling the second appointment and beyond, you will only need to log in using your username and password or simply sign in with a Google account.

How to Schedule Service Online

We organized a set of step-by-step pointers to help our customers navigate the online service scheduling system. You can refer to these tips if you have questions about the process:

• Logging in – this is how you will access the system to schedule service. If you do not have an account set up, start by entering a phone number, email, or Google account information. If you have used the system previously, sign in with your account username and password used before.
• Tell us about your vehicle – you will enter all of the basic vehicle information needing to be serviced. It is useful to have the owner’s manual as a reference as you will need to provide the make, year, model, transmission, drive type, trim, engine type, and engine size. Be sure to also provide your vehicle’s approximate mileage before going to the next step.
• What does your Volkswagen need? – here you will select the service provided. You will notice maintenance packages matching the mileage entered and a full menu of individual services below. Choose what you need or enter a description in the open comments box at the bottom.
• Do you need a ride? – choose if you need a ride, have a ride, will wait at the dealership, or want to secure a shuttle. More information about your selection will be provided after choosing.
• Appointment time – select the preferred day and time for your service from the calendar provided.
• Review – for the final step, be sure to select your preferred reminders and updates, enter additional comments, request a return phone call, and review all of the details before booking your service.