Lease End Process
Simple Steps to Take Before Your Lease Ends
At VW of South Charlotte, our staff wants to assist you in making a smooth transistion as you near the end of your lease.
Review Your Vehicle for Wear & Use
Normal Wear and Use
Dents, chips and scratches smaller than 2 inches on bumper or panel
Single windshield chip without spidering
Fewer than three “dings” per panel
Excess Wear and Use
Scratches, dents, gouges and chips larger than 2 inches on bumper or panel
Chipped, cracked or heavily pitted glass, or improperly tinted windows or improperly completed body repairs
Multiple dents, scratches, “dings,” or chips per body panel
Normal Wear and Use
All original equipment present. Minor staining and carpet wear
Excess Wear and Use
Excessive damage or staining to the upholstery, carpet, interior panels, or convertible top
Normal Wear and Use
All equipment, options and accessories are intactand working
Excess Wear and Use
Service indicator lights are on indicating maintenance or repair is needed (i.e. check engine light, airbag light, etc.)
Normal Wear and Use
All four tires and the spare have more than 1/8 inch of tread at the shallowest point
Minor steel or alloy wheel scuffs
Tires are same size, match brand, rating, and quality as the original equipment
Excess Wear and Use
One or more tires including the spare have less than 1/8 inch of tread at the shallowest point
Heavily gouged steel or alloy wheels
Unrepairable, damaged, plugged, or missing tires, steel wheels or alloy wheels
Schedule Your Vehicle Inspection
You can schedule your inspection by giving us a call. During your inspection we will evaluate your vehicle for any excess wear and use. Upon completion, you will receive an inspection condition report which itemizes any excess wear. Any excess wear will be billed on your Turn-In Settlement Invoice unless you choose to repair the items prior to turn-in.
If you have any excess wear charges, we highly recommend that you discuss the results with one of our helpful sales members and your insurance agent. Our sales team may have helpful suggestions for minimizing out of pocket expenses.
Make sure to ask your dealer if any of the repairs needed are covered under warranty.
Inspection Checklist
Clean your vehicle inside and out
Make sure all items are present:
- All keys
- Owner and Service manuals
- Headrests
- Navigation discs (if applicable)
- Cargo Covers (if applicable)
Volkswagen Credit Loyalty Offer
As a returning Volkswagen Credit lessee, we’ll waive your turn-in fee and security deposit* on your next VW lease—or if you decide to purchase your next VW, we’ll waive your turn-in fee.**
*Unless required as a condition for leasing certain models. **Next lease or purchase must occur within 30 days of returning your VW model and requires the simultaneous lease or purchase of a new or Certified Pre-Loved VW model through Volkswagen Credit
Frequently Asked Questions
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Can I return my vehicle to a non-VW dealer?
- No. Your vehicle must be returned to an authorized VW dealer. Contact your VW dealer to schedule a turn-in appointment.
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Can I turn in my vehicle early without fees or penalties?
- You may turn in your vehicle up to 90 days before your maturity date without any early termination fees or penalties. However, you are still responsible for the remaining payments, taxes, excess mileage, damages and a turn-in fee*.
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Do I have to do anything with my license plates after I turn in my vehicle?
- Yes, in some states. If you reside in CT, MA, NC, RI or VA, your state requires you to provide proof of cancellation or transfer to stop the assessment of property taxes on the vehicle. FL and KY residents are also required to return or cancel their plates.
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How do I stop ACH payments if I turn in my vehicle early?
- If you decide to return your vehicle while monthly payments still remain, please ensure that you stop automatic bill payment with us or your bank if applicable.
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What charges can I expect on my final turn-in settlement invoice?
The following items may be included on your final invoice:
- Excess wear and use
- Any remaining payments
- Any charges specified in your lease agreement that have not been paid
- Excess mileage charges
- Any state fees
- Turn-in fee*
*Your turn-in fee is waived if your next lease or purchase occurs within 30 days of returning your VW model and you simultaneously lease or purchase a new or Certified Pre-Loved VW through Volkswagen Credit.