Recall Department
Your Volkswagen Recall Department in Charlotte, NC
Along with other automakers, Volkswagen always thoroughly tests their cars for performance, safety, quality, and many other things. This usually resolves most problems with your vehicle, but sometimes something slips through that isn’t acceptable to Volkswagen. This is the point where they issue a recall, which allows Volkswagen to fix the problem at their certified service centers. At Volkswagen of South Charlotte, our certified service center is here to help customers in Mint Hill, Belmont, Matthews, and Pineville with recalls.
How A Recall is Issued
Volkswagen receives consumer reports and goes over them to find patterns and common problems amongst specific subsets of cars. The National Highway Traffic Safety Administration does the same thing. When either of them finds a problem, Volkswagen will send out a recall notice to all affected customers and provide a service bulletin for the service centers to fix that problem when it comes in. Through vigilance and some help from the NHTSA, Volkswagen stays on top of any issues that they might have with their cars.
How to Know if You Have a Recall That Needs Attention
When recalls go out, a notice will come in the mail to all the owners of affected vehicles. However, sometimes those notices get lost, the recipient has moved, or the notice is even mistaken for trash. That’s why, on top of the manufacturer notices, we have an online tool where you can look up your vehicle for any recalls that need to be addressed. Just enter your car’s VIN, and you’ll know exactly what has and hasn’t been taken care of when it comes to recalls.
Trust Our Certified Technicians With Your Vehicle
One of the perks of being a certified Volkswagen service center is taking care of your recalls at no charge in most circumstances. Just bring your vehicle in, and you’ll have Volkswagen experts working their hardest to restore your vehicle to the highest standards Volkswagen has. Our technicians have gone through special training to be authorized to perform recall work on Volkswagen’s behalf, so they know exactly how well Volkswagen wants your car to be treated.
Visit Volkswagen of South Charlotte for Your Recall Needs
Recalls can be a result of many different kinds of problems, some small, some large. The important thing is to get the recall handled before it becomes a more significant problem for you. By providing these recall services, Volkswagen is keeping you safe from a substandard product and the perils it may pose. Use our online scheduler to set up your appointment with us today!
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